Total complaints
362
Filed since 2013
362 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
362 consumer complaints filed with the CFPB
This profile shows Mid-Atlantic Finance Co., Inc.'s complaint history from CFPB public records. 362 consumers have filed complaints since 2013. The company has a 97.2% timely response rate and has provided relief in 8.6% of cases.
Total complaints
362
Filed since 2013
Timely response
97.2%
CFPB-tracked response window
Relief rate
8.6%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Mid-Atlantic Finance Co., Inc.'s 362 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 98 |
| Vehicle loan or lease | 97 |
| Debt collection | 81 |
| Credit reporting, credit repair services, or other personal consumer reports | 51 |
| Consumer Loan | 32 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting | 1 |
| Payday loan, title loan, or personal loan | 1 |
| State | Complaints |
|---|---|
| FL | 87 |
| TX | 87 |
| GA | 31 |
| NC | 27 |
| SC | 19 |
| OH | 12 |
| VA | 8 |
| AL | 8 |
| TN | 6 |
| IN | 6 |
| IL | 6 |
| CA | 5 |
| LA | 5 |
| AZ | 4 |
| OK | 4 |
| NJ | 4 |
| NV | 4 |
| WA | 3 |
| MO | 3 |
| DE | 3 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 76 |
| Improper use of your report | 61 |
| Managing the loan or lease | 42 |
| Attempts to collect debt not owed | 34 |
| Repossession | 21 |
| Took or threatened to take negative or legal action | 20 |
| False statements or representation | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Taking out the loan or lease | 13 |
| Problem with a company's investigation into an existing problem | 12 |
| Struggling to pay your loan | 12 |
| Problems at the end of the loan or lease | 12 |
| Written notification about debt | 9 |
| Getting a loan or lease | 8 |
| Problems when you are unable to pay | 7 |
| Credit monitoring or identity theft protection services | 2 |
| Communication tactics | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Improper contact or sharing of info | 1 |
| Incorrect information on credit report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 5 | 100% |
| 2015 | 18 | 61.1% |
| 2016 | 10 | 80% |
| 2017 | 20 | 100% |
| 2018 | 14 | 100% |
| 2019 | 12 | 100% |
| 2020 | 13 | 100% |
| 2021 | 30 | 100% |
| 2022 | 22 | 100% |
| 2023 | 26 | 100% |
| 2024 | 42 | 100% |
| 2025 | 114 | 100% |
| 2026 | 35 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Mid-Atlantic Finance Co., Inc. has accumulated 362 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 122 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Mid-Atlantic Finance Co., Inc. reports a 97.2% timely-response rate and has closed 91.4% of cases with a written explanation to the consumer. 8.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Mid-Atlantic Finance Co., Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Mid-Atlantic Finance Co., Inc. has received 362 consumer complaints filed with the Consumer Financial Protection Bureau.
Mid-Atlantic Finance Co., Inc. has a 97.2% timely response rate to CFPB complaints.
The most common issue reported against Mid-Atlantic Finance Co., Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.