CFPB · Single-product concentration

Nationwide Capital Services, LLC

472 CFPB complaints · 85.4% in "Debt collection" · top issue Attempts to collect debt not owed.

472 CFPB complaints

Nationwide Capital Services, LLC: 85.4% of 472 CFPB complaints sit in "Debt collection". Timely 85% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +8150% filings 2023 to 2026

CFPB relief outcome brief

CCDB company nationwide-capital-services-llc

0% relief · 85% timely · 472 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Nationwide Capital Services,LLC (this)0%Atlantic Recovery SolutionsLLC0.2%Mid-Atlantic Finance Co.,Inc.9.1%Home Loan Center, Inc.0.4%Aspen Yo LLC0.9%
Closed-with-relief % among Nationwide Capital Services, LLC and nearest filing-volume peers

Nationwide Capital Services, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Nationwide Capital Services, LLC scores strongest on closed with explanation (95/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

46 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

74 / 100 percentile-benchmarked

85% of complaints answered inside the CFPB 15-day window

Closed with explanation

95 / 100 percentile-benchmarked

97.5% of complaints closed with an explanation to the consumer

Most of Nationwide Capital Services, LLC's 472 filings include narrative text

42.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 85.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Nationwide Capital Services, LLC complaint mix by product

Total complaints: 472

Nationwide Capital Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 472 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 403 complaints (85.4%), resolution 0.0% Debt collection 85.4% Credit reporting: 56 complaints (11.9%), resolution 0.0% Credit reporting 11.9% Payday loan,: 12 complaints (2.5%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 403 85.4% – 0% relief
  • Credit reporting 56 11.9% – 0% relief
  • Payday loan, 12 2.5% – 0% relief
  • Debt or 1 0.2% – 0% relief

How Nationwide Capital Services, LLC's 472 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 403
Credit reporting or other personal consumer reports 56
Payday loan, title loan, personal loan, or advance loan 12
Debt or credit management 1

Nationwide filing states for Nationwide Capital Services, LLC

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
17.4% of this company's filings
TX82FL68MI35CA28GA22OH21MO19SC18

Nationwide Capital Services, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
165
+8150% vs 2023
0100200300 2023202420252026 165

Top States

State Complaints
TX 82
FL 68
MI 35
CA 28
GA 22
OH 21
MO 19
SC 18
AZ 17
IL 15
NC 14
IN 14
WA 13
MS 11
KY 11
AL 9
NJ 9
TN 8
AR 7
LA 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 103
Communication tactics 81
Written notification about debt 78
Took or threatened to take negative or legal action 63
False statements or representation 46
Incorrect information on your report 34
Threatened to contact someone or share information improperly 30
Problem with a company's investigation into an existing problem 16
Improper use of your report 7
Problem with the payoff process at the end of the loan 4
Electronic communications 2
Struggling to pay your loan 2
Credit monitoring or identity theft protection services 1
Was approved for a loan, but didn't receive the money 1
Received a loan you didn't apply for 1
Getting a line of credit 1
Problem with customer service 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2023 2 100%
2024 66 75.8%
2025 239 78.7%
2026 165 97.6%

Source: CFPB Consumer Complaint Database

Nationwide Capital Services, LLC filings cluster in one product

Nationwide Capital Services, LLC's 472 logged complaints reach a nationwide footprint - 40 states have at least one filing. 42.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-24.

Nationwide Capital Services, LLC answers 85% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nationwide Capital Services, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Nationwide Capital Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Nationwide Capital Services, LLC (85% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration