Total complaints
313
Filed since 2023
313 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
313 consumer complaints filed with the CFPB
This profile shows Nationwide Capital Services, LLC's complaint history from CFPB public records. 313 consumers have filed complaints since 2023. The company has a 83.4% timely response rate and has provided relief in 0% of cases.
Total complaints
313
Filed since 2023
Timely response
83.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Nationwide Capital Services, LLC's 313 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 270 |
| Credit reporting or other personal consumer reports | 35 |
| Payday loan, title loan, personal loan, or advance loan | 8 |
| State | Complaints |
|---|---|
| TX | 55 |
| FL | 48 |
| MI | 25 |
| CA | 19 |
| OH | 14 |
| SC | 14 |
| AZ | 12 |
| GA | 12 |
| WA | 11 |
| NC | 10 |
| IL | 10 |
| IN | 10 |
| MO | 9 |
| KY | 7 |
| AL | 7 |
| LA | 5 |
| AR | 5 |
| TN | 5 |
| OK | 4 |
| NJ | 3 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 66 |
| Written notification about debt | 55 |
| Communication tactics | 49 |
| Took or threatened to take negative or legal action | 43 |
| False statements or representation | 32 |
| Threatened to contact someone or share information improperly | 23 |
| Incorrect information on your report | 20 |
| Problem with a company's investigation into an existing problem | 11 |
| Improper use of your report | 5 |
| Struggling to pay your loan | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Electronic communications | 2 |
| Was approved for a loan, but didn't receive the money | 1 |
| Received a loan you didn't apply for | 1 |
| Getting a line of credit | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 100% |
| 2024 | 51 | 72.5% |
| 2025 | 191 | 80.6% |
| 2026 | 69 | 98.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Nationwide Capital Services, LLC has accumulated 313 consumer complaints in the CFPB public database, with filings active across 36 U.S. states. Of those submissions, 101 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Nationwide Capital Services, LLC reports a 83.4% timely-response rate and has closed 99.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nationwide Capital Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Nationwide Capital Services, LLC has received 313 consumer complaints filed with the Consumer Financial Protection Bureau.
Nationwide Capital Services, LLC has a 83.4% timely response rate to CFPB complaints.
The most common issue reported against Nationwide Capital Services, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.