CFPB · Single-product concentration
Megastar Financial Corp
29 CFPB complaints · 100% in "Mortgage" · top issue Trouble during payment process.
Megastar Financial Corp: 100% of 29 CFPB complaints sit in "Mortgage". Timely 79.3% · relief 3.4%. Allegations, not findings.
- Single-product concentration
- +50% filings 2013 to 2026
CFPB relief outcome brief
CCDB company megastar-financial-corp
3.4% relief · 79.3% timely · 29 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ameris Bancorp (3.5% relief)
Megastar Financial Corp closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Megastar Financial Corp's 29 filings include narrative text
69% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Megastar Financial Corp complaint mix by product
- Mortgage 29 100.0% – 3% relief
How Megastar Financial Corp's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 29 |
Where Megastar Financial Corp complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 31% of this company's filings
Megastar Financial Corp rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +50% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 9 |
| MN | 7 |
| CO | 6 |
| ME | 3 |
| MO | 2 |
| WA | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 17 |
| Closing on a mortgage | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Loan servicing, payments, escrow account | 2 |
| Struggling to pay mortgage | 2 |
| Application, originator, mortgage broker | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2016 | 1 | 0% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2020 | 7 | 100% |
| 2021 | 7 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 50% |
| 2024 | 2 | 100% |
| 2025 | 2 | 50% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Megastar Financial Corp filings cluster in one product
Megastar Financial Corp's 29 logged complaints stay concentrated: only 7 states show a filing. 69% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-02-16.
Megastar Financial Corp answers 79.3% of complaints inside the CFPB's tracked window and closes 93.1% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Megastar Financial Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Megastar Financial Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 79.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Megastar Financial Corp (79.3% timely; 3.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration