CFPB · Single-product concentration

McCullough Payne & Haan, LLC

51 CFPB complaints · 92.2% in "Debt collection" · top issue Taking/threatening an illegal action.

51 CFPB complaints

McCullough Payne & Haan, LLC: 92.2% of 51 CFPB complaints sit in "Debt collection". Timely 82.4% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -94.1% filings 2014 to 2021

CFPB relief outcome brief

CCDB company mccullough-payne-haan-llc

0% relief · 82.4% timely · 51 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

McCullough Payne & Haan, LLC…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among McCullough Payne & Haan, LLC and nearest filing-volume peers

McCullough Payne & Haan, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 51 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 82.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

McCullough Payne & Haan, LLC complaint mix by product

Total complaints: 51

McCullough Payne & Haan, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 51 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 47 complaints (92.2%), resolution 0.0% Debt collection 92.2% Consumer Loan: 1 complaints (2.0%), resolution 0.0% Credit card: 1 complaints (2.0%), resolution 0.0% Vehicle loan: 1 complaints (2.0%), resolution 0.0% Mortgage: 1 complaints (2.0%), resolution 0.0%
  • Debt collection 47 92.2% 0% relief
  • Consumer Loan 1 2.0% 0% relief
  • Credit card 1 2.0% 0% relief
  • Vehicle loan 1 2.0% 0% relief
  • Mortgage 1 2.0% 0% relief

How McCullough Payne & Haan, LLC's 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 47
Consumer Loan 1
Credit card 1
Vehicle loan or lease 1
Mortgage 1

Concentrated filing states for McCullough Payne & Haan, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
88.2% of this company's filings
GA45TX2PA1MS1AL1

McCullough Payne & Haan, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
1
-94.1% vs 2014
05101520 201420152016201720182021 1

Top States

State Complaints
GA 45
TX 2
PA 1
MS 1
AL 1

Top Issues

Issue Complaints
Taking/threatening an illegal action 15
Cont'd attempts collect debt not owed 13
Disclosure verification of debt 6
False statements or representation 4
Improper contact or sharing of info 4
Communication tactics 2
Written notification about debt 2
Managing the loan or lease 1
Other 1
Struggling to pay your loan 1
Attempts to collect debt not owed 1
Closing on a mortgage 1

Yearly Trend

Year Complaints Timely
2014 17 100%
2015 11 72.7%
2016 14 92.9%
2017 7 57.1%
2018 1 0%
2021 1 0%

Source: CFPB Consumer Complaint Database

McCullough Payne & Haan, LLC filings cluster in one product

McCullough Payne & Haan, LLC's 51 logged complaints stay concentrated: only 5 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2021-10-04.

McCullough Payne & Haan, LLC answers 82.4% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about McCullough Payne & Haan, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for McCullough Payne & Haan, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for McCullough Payne & Haan, LLC (82.4% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration