Total complaints
20
Filed since 2015
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows Maximum Title Loans, LLC's complaint history from CFPB public records. 20 consumers have filed complaints since 2015. The company has a 60% timely response rate and has provided relief in 10% of cases.
Total complaints
20
Filed since 2015
Timely response
60%
CFPB-tracked response window
Relief rate
10%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Maximum Title Loans, LLC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 7 |
| Consumer Loan | 7 |
| Debt collection | 4 |
| Payday loan | 2 |
| State | Complaints |
|---|---|
| AZ | 18 |
| TX | 1 |
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 6 |
| Struggling to pay your loan | 3 |
| Communication tactics | 3 |
| Charged fees or interest you didn't expect | 2 |
| Can't contact lender | 1 |
| Loan payment wasn't credited to your account | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Problems when you are unable to pay | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Payment to acct not credited | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 66.7% |
| 2016 | 6 | 33.3% |
| 2017 | 1 | 0% |
| 2018 | 6 | 83.3% |
| 2019 | 2 | 100% |
| 2020 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Maximum Title Loans, LLC has accumulated 20 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2020-04-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Maximum Title Loans, LLC reports a 60% timely-response rate and has closed 85% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 15% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest I didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Maximum Title Loans, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Maximum Title Loans, LLC has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Maximum Title Loans, LLC has a 60% timely response rate to CFPB complaints.
The most common issue reported against Maximum Title Loans, LLC is "Charged fees or interest I didn't expect" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.