CFPB · Single-product concentration
LoanUnited.com, LLC
18 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
LoanUnited.com, LLC: 100% of 18 CFPB complaints sit in "Mortgage". Timely 72.2% · relief 5.6%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2019 to 2026
CFPB relief outcome brief
CCDB company loanunited-com-llc
5.6% relief · 72.2% timely · 18 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flagstar Bank, N.A. (5.6% relief)
LoanUnited.com, LLC closes 5.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of LoanUnited.com, LLC's 18 filings include narrative text
61.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
LoanUnited.com, LLC complaint mix by product
- Mortgage 18 100.0% – 6% relief
How LoanUnited.com, LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 18 |
Where LoanUnited.com, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 22.2% of this company's filings
LoanUnited.com, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2019
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| TN | 3 |
| WA | 2 |
| CA | 2 |
| AK | 1 |
| CT | 1 |
| PA | 1 |
| OH | 1 |
| AZ | 1 |
| NC | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Closing on a mortgage | 7 |
| Trouble during payment process | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 3 | 100% |
| 2020 | 4 | 75% |
| 2021 | 9 | 66.7% |
| 2022 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
LoanUnited.com, LLC filings cluster in one product
LoanUnited.com, LLC's 18 logged complaints stay concentrated: only 11 states show a filing. 61.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-04-20.
LoanUnited.com, LLC answers 72.2% of complaints inside the CFPB's tracked window and closes 94.4% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about LoanUnited.com, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for LoanUnited.com, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for LoanUnited.com, LLC (72.2% timely; 5.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration