Loan South Finance & Tax Service of Troy, LLC
70 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Loan South Finance & Tax Service of Troy, LLC complaint mix by product
- Debt collection 28 40.0% – 0% relief
- Payday loan, 22 31.4% – 0% relief
- Credit reporting 12 17.1% – 0% relief
- Credit reporting, 4 5.7% – 0% relief
- Payday loan, 3 4.3% – 33% relief
- Credit card 1 1.4% – 0% relief
How Loan South Finance & Tax Service of Troy, LLC's 70 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 28 |
| Payday loan, title loan, personal loan, or advance loan | 22 |
| Credit reporting or other personal consumer reports | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 27 |
| TN | 16 |
| TX | 15 |
| AL | 10 |
| MS | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 13 |
| Problem when making payments | 12 |
| Attempts to collect debt not owed | 9 |
| Took or threatened to take negative or legal action | 8 |
| Struggling to pay your loan | 6 |
| Communication tactics | 5 |
| Improper use of your report | 4 |
| Written notification about debt | 3 |
| Charged fees or interest you didn't expect | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with additional add-on products or services | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 66.7% |
| 2021 | 1 | 100% |
| 2023 | 14 | 100% |
| 2024 | 10 | 100% |
| 2025 | 24 | 100% |
| 2026 | 18 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Loan South Finance & Tax Service of Troy, LLC
Loan South Finance & Tax Service of Troy, LLC's 70 logged complaints stay concentrated: only 6 states show a filing on record. Only 38.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2020 through 2026-06-19.
Loan South Finance & Tax Service of Troy, LLC answers 98.6% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 1.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Loan South Finance & Tax Service of Troy, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Loan South Finance & Tax Service of Troy, LLC have?
70, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Loan South Finance & Tax Service of Troy, LLC respond to complaints on time?
98.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Loan South Finance & Tax Service of Troy, LLC?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.