CFPB · Single-product concentration
Sequoia Financial Services
403 CFPB complaints · 75.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Sequoia Financial Services: 75.2% of 403 CFPB complaints sit in "Debt collection". Timely 96.5% · relief 1.2%. Allegations, not findings.
- Single-product concentration
- +92.3% filings 2017 to 2026
CFPB relief outcome brief
CCDB company sequoia-financial-services
1.2% relief · 96.5% timely · 403 filings · Debt collection
Same-product relief peers
Nearest relief peer: Financial Recovery Services, Inc. (1.2% relief)
Sequoia Financial Services closes 1.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Sequoia Financial Services scores strongest on closed with explanation (97/100 percentile-benchmarked) and weakest on relief provided (6/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
6 / 100 percentile-benchmarked
1.2% of complaints closed with relief to the consumer
Timely response
94 / 100 percentile-benchmarked
96.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.3% of complaints closed with an explanation to the consumer
Most of Sequoia Financial Services's 403 filings include narrative text
42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sequoia Financial Services complaint mix by product
- Debt collection 303 75.2% – 2% relief
- Credit reporting, 79 19.6% – 0% relief
- Credit reporting 21 5.2% – 0% relief
How Sequoia Financial Services's 403 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 303 |
| Credit reporting, credit repair services, or other personal consumer reports | 79 |
| Credit reporting or other personal consumer reports | 21 |
Concentrated filing states for Sequoia Financial Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 67% of this company's filings
Sequoia Financial Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 25
- +92.3% vs 2017
Top States
| State | Complaints |
|---|---|
| CA | 270 |
| AZ | 43 |
| TX | 17 |
| SC | 11 |
| CO | 6 |
| NV | 6 |
| IL | 5 |
| NC | 5 |
| MI | 4 |
| LA | 4 |
| GA | 3 |
| UT | 3 |
| FL | 3 |
| PA | 3 |
| OH | 2 |
| NE | 2 |
| MO | 2 |
| NY | 2 |
| TN | 2 |
| HI | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 174 |
| Incorrect information on your report | 63 |
| Written notification about debt | 49 |
| False statements or representation | 33 |
| Took or threatened to take negative or legal action | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Improper use of your report | 11 |
| Communication tactics | 11 |
| Problem with a company's investigation into an existing problem | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Fraud or scam | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 13 | 100% |
| 2018 | 33 | 78.8% |
| 2019 | 42 | 95.2% |
| 2020 | 51 | 98% |
| 2021 | 113 | 100% |
| 2022 | 21 | 95.2% |
| 2023 | 23 | 100% |
| 2024 | 42 | 92.9% |
| 2025 | 40 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database
Sequoia Financial Services filings cluster in one product
Sequoia Financial Services's 403 logged complaints stay concentrated: only 25 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-23.
Sequoia Financial Services answers 96.5% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 1.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sequoia Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sequoia Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 403.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sequoia Financial Services (96.5% timely; 1.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration