Total complaints
21
Filed since 2024
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows Line Financial, PBC's complaint history from CFPB public records. 21 consumers have filed complaints since 2024. The company has a 100% timely response rate and has provided relief in 52.4% of cases.
Total complaints
21
Filed since 2024
Timely response
100%
CFPB-tracked response window
Relief rate
52.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Line Financial, PBC's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 19 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| NJ | 2 |
| TX | 2 |
| GA | 2 |
| PA | 2 |
| MI | 2 |
| MA | 2 |
| NC | 2 |
| NY | 1 |
| MD | 1 |
| MS | 1 |
| VA | 1 |
| TN | 1 |
| FL | 1 |
| IL | 1 |
| Issue | Complaints |
|---|---|
| Can't stop withdrawals from your bank account | 7 |
| Charged fees or interest you didn't expect | 4 |
| Can't contact lender or servicer | 2 |
| Loan payment wasn't credited to your account | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Issues with repayment | 1 |
| Managing an account | 1 |
| Problem with cash advance | 1 |
| Fraud or scam | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 6 | 100% |
| 2025 | 10 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Line Financial, PBC has accumulated 21 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-02-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Line Financial, PBC reports a 100% timely-response rate and has closed 47.6% of cases with a written explanation to the consumer. 52.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Can't stop withdrawals from your bank account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Line Financial, PBC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Line Financial, PBC has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
Line Financial, PBC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Line Financial, PBC is "Can't stop withdrawals from your bank account" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.