CFPB · Narrative-heavy record
Line 5, LLC
25 CFPB complaints · 48% with narratives · top issue Attempts to collect debt not owed.
Line 5, LLC: 48% of 25 filings include consumer narratives. Timely 100% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +133.3% filings 2024 to 2026
CFPB relief outcome brief
CCDB company line-5-llc
0% relief · 100% timely · 25 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Line 5, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Line 5, LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of Line 5, LLC's 25 filings include narrative text
48% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Line 5, LLC complaint mix by product
- Debt collection 15 60.0% – 0% relief
- Credit reporting 5 20.0% – 0% relief
- Vehicle loan 3 12.0% – 0% relief
- Payday loan, 2 8.0% – 0% relief
How Line 5, LLC's 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Credit reporting or other personal consumer reports | 5 |
| Vehicle loan or lease | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
Where Line 5, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 12% of this company's filings
Line 5, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +133.3% vs 2024
Top States
| State | Complaints |
|---|---|
| VA | 3 |
| FL | 3 |
| NY | 3 |
| MO | 3 |
| DC | 3 |
| TX | 2 |
| GA | 2 |
| OR | 1 |
| IA | 1 |
| DE | 1 |
| SC | 1 |
| AL | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10 |
| Managing the loan or lease | 3 |
| Communication tactics | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Incorrect information on your report | 2 |
| Getting the loan | 2 |
| Improper use of your report | 1 |
| Electronic communications | 1 |
| Took or threatened to take negative or legal action | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 3 | 100% |
| 2025 | 15 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Line 5, LLC's narrative-rich complaint ledger
Line 5, LLC's 25 logged complaints stay concentrated: only 13 states show a filing. 48% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-05-06.
Line 5, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Line 5, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Line 5, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Line 5, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record