CFPB · Mid-pack CFPB posture

Liberty SBF

3 CFPB complaints · 2 states · top issue Attempts to collect debt not owed.

3 CFPB complaints

Liberty SBF has 3 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +100% filings 2021 to 2023

CFPB relief outcome brief

CCDB company liberty-sbf

0% relief · 100% timely · 3 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Liberty SBF (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Liberty SBF and nearest filing-volume peers

Liberty SBF closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Liberty SBF complaint mix by product

Total complaints: 3

Liberty SBF complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2 complaints (66.7%), resolution 0.0% Debt collection 66.7% Payday loan,: 1 complaints (33.3%), resolution 0.0% Payday loan, 33.3%
  • Debt collection 2 66.7% 0% relief
  • Payday loan, 1 33.3% 0% relief

How Liberty SBF's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2
Payday loan, title loan, or personal loan 1

Concentrated filing states for Liberty SBF

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
66.7% of this company's filings
NC2TX1

Liberty SBF rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2023
2
+100% vs 2021
0.511.522.5 20212023 2

Top States

State Complaints
NC 2
TX 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 1
Getting the loan 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2021 1 100%
2023 2 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Liberty SBF

Liberty SBF's 3 logged complaints stay concentrated: only 2 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2023-08-08.

Liberty SBF answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Liberty SBF.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Liberty SBF: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Liberty SBF (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture