2026 data Public-data reference. official source

CAROLINA FINANCE, LLC

67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

67 consumer complaints filed with the CFPB

This profile shows CAROLINA FINANCE, LLC's complaint history from CFPB public records. 67 consumers have filed complaints since 2015. The company has a 94% timely response rate and has provided relief in 17.9% of cases.

67
Total Complaints
94%
Timely Response
0%
Disputed
17.9%
Relief Provided
10
States Active
2015
Since

Total complaints

67

Filed since 2015

Timely response

94%

CFPB-tracked response window

Relief rate

17.9%

Closed with monetary or non-monetary relief

Timely response rate 94.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 17.9%
Industry median

Share closed with monetary or non-monetary relief.

CAROLINA FINANCE, LLC complaint mix by product

Total complaints: 67

CAROLINA FINANCE, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 67 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 19 complaints (28.4%), resolution 15.8% Credit reporting, 28.4% Vehicle loan: 17 complaints (25.4%), resolution 17.6% Vehicle loan 25.4% Debt collection: 16 complaints (23.9%), resolution 31.3% Debt collection 23.9% Credit reporting: 10 complaints (14.9%), resolution 0.0% Credit reporting 14.9% Consumer Loan: 4 complaints (6.0%), resolution 25.0% Credit card: 1 complaints (1.5%), resolution 0.0%
  • Credit reporting, 19 28.4% 16% relief
  • Vehicle loan 17 25.4% 18% relief
  • Debt collection 16 23.9% 31% relief
  • Credit reporting 10 14.9% 0% relief
  • Consumer Loan 4 6.0% 25% relief
  • Credit card 1 1.5% 0% relief

How CAROLINA FINANCE, LLC's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 19
Vehicle loan or lease 17
Debt collection 16
Credit reporting or other personal consumer reports 10
Consumer Loan 4
Credit card 1

Top States

State Complaints
NC 27
VA 20
SC 9
OH 2
GA 2
PA 2
CA 1
IN 1
FL 1
WV 1

Top Issues

Issue Complaints
Incorrect information on your report 15
Improper use of your report 15
Attempts to collect debt not owed 8
Managing the loan or lease 5
Struggling to pay your loan 5
Problems at the end of the loan or lease 3
Problem with a credit reporting company's investigation into an existing problem 3
Repossession 2
Took or threatened to take negative or legal action 2
Written notification about debt 2
Cont'd attempts collect debt not owed 1
False statements or representation 1
Shopping for a loan or lease 1
Problem with a purchase shown on your statement 1
Threatened to contact someone or share information improperly 1
Taking out the loan or lease 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2015 3 66.7%
2016 2 100%
2017 3 100%
2018 8 87.5%
2019 5 100%
2020 5 100%
2021 7 100%
2022 10 100%
2023 6 100%
2024 8 100%
2025 8 100%
2026 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CAROLINA FINANCE, LLC

CAROLINA FINANCE, LLC has accumulated 67 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 26 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CAROLINA FINANCE, LLC reports a 94% timely-response rate and has closed 79.1% of cases with a written explanation to the consumer. 17.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CAROLINA FINANCE, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CAROLINA FINANCE, LLC have?

CAROLINA FINANCE, LLC has received 67 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CAROLINA FINANCE, LLC respond to complaints on time?

CAROLINA FINANCE, LLC has a 94% timely response rate to CFPB complaints.

What is the most common complaint about CAROLINA FINANCE, LLC?

The most common issue reported against CAROLINA FINANCE, LLC is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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