CFPB · Diversified product mix

Keys Auto Finance Inc

3 CFPB complaints · diversified mix (top product 33.3%) · top issue Improper use of your report.

3 CFPB complaints

Keys Auto Finance Inc: top product "Credit reporting or other personal consumer reports" is only 33.3% of 3 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.

  • Diversified product mix
  • +100% filings 2019 to 2024

CFPB relief outcome brief

CCDB company keys-auto-finance-inc

0% relief · 100% timely · 3 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)

Keys Auto Finance Inc (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Keys Auto Finance Inc and nearest filing-volume peers

Keys Auto Finance Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Keys Auto Finance Inc complaint mix by product

Total complaints: 3

Keys Auto Finance Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 1 complaints (33.3%), resolution 0.0% Credit reporting 33.3% Vehicle loan: 1 complaints (33.3%), resolution 0.0% Vehicle loan 33.3% Credit reporting,: 1 complaints (33.3%), resolution 0.0% Credit reporting, 33.3%
  • Credit reporting 1 33.3% 0% relief
  • Vehicle loan 1 33.3% 0% relief
  • Credit reporting, 1 33.3% 0% relief

How Keys Auto Finance Inc's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 1
Vehicle loan or lease 1
Credit reporting, credit repair services, or other personal consumer reports 1

Keys Auto Finance Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2024
2
+100% vs 2019
0.511.522.5 20192024 2

Top States

State Complaints
CA 3

Top Issues

Issue Complaints
Improper use of your report 1
Repossession 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2019 1 100%
2024 2 100%

Source: CFPB Consumer Complaint Database

Keys Auto Finance Inc spreads across product buckets

Keys Auto Finance Inc's 3 logged complaints stay concentrated: only 1 state shows a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2024-12-20.

Keys Auto Finance Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Keys Auto Finance Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Keys Auto Finance Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Keys Auto Finance Inc (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix