Total complaints
6
Filed since 2014
2026 data Public-data reference. official source
J. Mark Heldenbrand PC
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows J. Mark Heldenbrand PC's complaint history from CFPB public records. 6 consumers have filed complaints since 2014. The company has a 66.7% timely response rate and has provided relief in 16.7% of cases.
6
Total Complaints
66.7%
Timely Response
0%
Disputed
16.7%
Relief Provided
2
States Active
2014
Since
Timely response
66.7%
CFPB-tracked response window
Relief rate
16.7%
Closed with monetary or non-monetary relief
Timely response rate 66.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 16.7%
Industry median
Share closed with monetary or non-monetary relief.
J. Mark Heldenbrand PC complaint mix by product
- Debt collection 4 66.7% – 0% relief
- Payday loan, 1 16.7% – 0% relief
- Consumer Loan 1 16.7% – 100% relief
How J. Mark Heldenbrand PC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Payday loan, title loan, or personal loan | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| AZ | 5 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1 |
| Cont'd attempts collect debt not owed | 1 |
| False statements or representation | 1 |
| Charged fees or interest you didn't expect | 1 |
| Payment to acct not credited | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 0% |
| 2015 | 1 | 100% |
| 2017 | 2 | 100% |
| 2019 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About J. Mark Heldenbrand PC
J. Mark Heldenbrand PC has accumulated 6 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2019-09-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, J. Mark Heldenbrand PC reports a 66.7% timely-response rate and has closed 83.3% of cases with a written explanation to the consumer. 16.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating J. Mark Heldenbrand PC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does J. Mark Heldenbrand PC have?
J. Mark Heldenbrand PC has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does J. Mark Heldenbrand PC respond to complaints on time?
J. Mark Heldenbrand PC has a 66.7% timely response rate to CFPB complaints.
What is the most common complaint about J. Mark Heldenbrand PC?
The most common issue reported against J. Mark Heldenbrand PC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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