CFPB · Single-product concentration

J. Mark Heldenbrand PC

8 CFPB complaints · 75% in "Debt collection" · top issue Attempts to collect debt not owed.

8 CFPB complaints

J. Mark Heldenbrand PC: 75% of 8 CFPB complaints sit in "Debt collection". Timely 75% · relief 25%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2014 to 2019

CFPB relief outcome brief

CCDB company j-mark-heldenbrand-pc

25% relief · 75% timely · 8 filings · Debt collection

Nearest relief peer: Erc (25% relief)

J. Mark Heldenbrand PC (this)25%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among J. Mark Heldenbrand PC and nearest filing-volume peers

J. Mark Heldenbrand PC closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 75.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

J. Mark Heldenbrand PC complaint mix by product

Total complaints: 8

J. Mark Heldenbrand PC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 8 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 6 complaints (75.0%), resolution 16.7% Debt collection 75.0% Consumer Loan: 1 complaints (12.5%), resolution 100.0% Consumer Loan 12.5% Payday loan,: 1 complaints (12.5%), resolution 0.0% Payday loan, 12.5%
  • Debt collection 6 75.0% 17% relief
  • Consumer Loan 1 12.5% 100% relief
  • Payday loan, 1 12.5% 0% relief

How J. Mark Heldenbrand PC's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 6
Consumer Loan 1
Payday loan, title loan, or personal loan 1

Concentrated filing states for J. Mark Heldenbrand PC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AZ
75% of this company's filings
AZ6FL2

J. Mark Heldenbrand PC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2019
2
0% vs 2014
0.511.522.5 20142015201720182019 2

Top States

State Complaints
AZ 6
FL 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 2
Communication tactics 1
Payment to acct not credited 1
Cont'd attempts collect debt not owed 1
Charged fees or interest you didn't expect 1
False statements or representation 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2014 2 0%
2015 1 100%
2017 2 100%
2018 1 100%
2019 2 100%

Source: CFPB Consumer Complaint Database

J. Mark Heldenbrand PC filings cluster in one product

J. Mark Heldenbrand PC's 8 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2019-11-23.

J. Mark Heldenbrand PC answers 75% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about J. Mark Heldenbrand PC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for J. Mark Heldenbrand PC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for J. Mark Heldenbrand PC (75% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration