CFPB · Single-product concentration
States Recovery Systems, Inc.
208 CFPB complaints · 84.1% in "Debt collection" · top issue Attempts to collect debt not owed.
States Recovery Systems, Inc.: 84.1% of 208 CFPB complaints sit in "Debt collection". Timely 98.1% · relief 1%. Allegations, not findings.
- Single-product concentration
- +800% filings 2013 to 2026
CFPB relief outcome brief
CCDB company states-recovery-systems-inc
1% relief · 98.1% timely · 208 filings · Debt collection
Same-product relief peers
Nearest relief peer: TekCollect Inc. (1% relief)
States Recovery Systems, Inc. closes 1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
States Recovery Systems, Inc. scores strongest on timely response (97/100 percentile-benchmarked) and weakest on relief provided (5/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
5 / 100 percentile-benchmarked
1% of complaints closed with relief to the consumer
Timely response
97 / 100 percentile-benchmarked
98.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.6% of complaints closed with an explanation to the consumer
Most of States Recovery Systems, Inc.'s 208 filings include narrative text
44.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
States Recovery Systems, Inc. complaint mix by product
- Debt collection 175 84.1% – 1% relief
- Credit reporting, 20 9.6% – 0% relief
- Credit reporting 12 5.8% – 0% relief
- Consumer Loan 1 0.5% – 0% relief
How States Recovery Systems, Inc.'s 208 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 175 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Credit reporting or other personal consumer reports | 12 |
| Consumer Loan | 1 |
Concentrated filing states for States Recovery Systems, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 51.4% of this company's filings
States Recovery Systems, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +800% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 107 |
| TX | 12 |
| GA | 8 |
| IL | 8 |
| FL | 7 |
| NC | 6 |
| NV | 6 |
| SC | 5 |
| WA | 5 |
| VA | 4 |
| AZ | 4 |
| PA | 4 |
| NY | 4 |
| AR | 3 |
| IN | 3 |
| MI | 3 |
| MD | 2 |
| WI | 2 |
| AL | 2 |
| OR | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Written notification about debt | 33 |
| False statements or representation | 18 |
| Incorrect information on your report | 18 |
| Cont'd attempts collect debt not owed | 14 |
| Communication tactics | 11 |
| Took or threatened to take negative or legal action | 10 |
| Disclosure verification of debt | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Threatened to contact someone or share information improperly | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Improper use of your report | 2 |
| Electronic communications | 2 |
| Improper contact or sharing of info | 2 |
| Problem with fraud alerts or security freezes | 1 |
| Charged fees or interest I didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 5 | 100% |
| 2015 | 10 | 90% |
| 2016 | 17 | 100% |
| 2017 | 9 | 100% |
| 2018 | 12 | 100% |
| 2019 | 4 | 100% |
| 2020 | 18 | 100% |
| 2021 | 17 | 100% |
| 2022 | 13 | 100% |
| 2023 | 14 | 100% |
| 2024 | 33 | 97% |
| 2025 | 36 | 94.4% |
| 2026 | 18 | 100% |
Source: CFPB Consumer Complaint Database
States Recovery Systems, Inc. filings cluster in one product
States Recovery Systems, Inc.'s 208 logged complaints stay concentrated: only 31 states show a filing. 44.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-06.
States Recovery Systems, Inc. answers 98.1% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about States Recovery Systems, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for States Recovery Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 208.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for States Recovery Systems, Inc. (98.1% timely; 1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration