Total complaints
28
Filed since 2018
2026 data Public-data reference. official source
Home Credit Corp. Inc.
28 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
28 consumer complaints filed with the CFPB
This profile shows Home Credit Corp. Inc.'s complaint history from CFPB public records. 28 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 0% of cases.
28
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
2018
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Home Credit Corp. Inc. complaint mix by product
- Debt collection 16 57.1% – 0% relief
- Vehicle loan 5 17.9% – 0% relief
- Credit reporting 3 10.7% – 0% relief
- Payday loan, 2 7.1% – 0% relief
- Payday loan, 1 3.6% – 0% relief
- Credit card 1 3.6% – 0% relief
How Home Credit Corp. Inc.'s 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Vehicle loan or lease | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 24 |
| SC | 2 |
| VA | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 8 |
| Attempts to collect debt not owed | 6 |
| Struggling to pay your loan | 4 |
| Incorrect information on your report | 3 |
| Written notification about debt | 1 |
| Managing the loan or lease | 1 |
| Problem with cash advance | 1 |
| Communication tactics | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem when making payments | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 6 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 9 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Home Credit Corp. Inc.
Home Credit Corp. Inc. has accumulated 28 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Home Credit Corp. Inc. reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Home Credit Corp. Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Home Credit Corp. Inc. have?
Home Credit Corp. Inc. has received 28 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Home Credit Corp. Inc. respond to complaints on time?
Home Credit Corp. Inc. has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Home Credit Corp. Inc.?
The most common issue reported against Home Credit Corp. Inc. is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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