CFPB · Mid-pack CFPB posture
Home Acceptance Corporation
24 CFPB complaints · 12 states · top issue Incorrect information on your report.
Home Acceptance Corporation has 24 consumer complaints in the CFPB public database. Timely response is 95.8%; 12.5% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +14.3% filings 2023 to 2026
CFPB relief outcome brief
CCDB company home-acceptance-corporation
12.5% relief · 95.8% timely · 24 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: CARS Acquisition, LLC (12.9% relief)
Home Acceptance Corporation closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 24 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Home Acceptance Corporation complaint mix by product
- Credit reporting 9 37.5% – 0% relief
- Debt collection 5 20.8% – 0% relief
- Payday loan, 5 20.8% – 0% relief
- Credit reporting, 3 12.5% – 100% relief
- Checking or 1 4.2% – 0% relief
- Payday loan, 1 4.2% – 0% relief
How Home Acceptance Corporation's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Debt collection | 5 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Checking or savings account | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Home Acceptance Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 29.2% of this company's filings
Home Acceptance Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +14.3% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 7 |
| MN | 3 |
| TX | 3 |
| NV | 2 |
| PA | 2 |
| NY | 1 |
| MS | 1 |
| FL | 1 |
| VA | 1 |
| CT | 1 |
| NC | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 5 |
| Took or threatened to take negative or legal action | 3 |
| Problem when making payments | 2 |
| Charged fees or interest you didn't expect | 2 |
| Fraud or scam | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Getting the loan | 1 |
| Struggling to pay your loan | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 85.7% |
| 2024 | 5 | 100% |
| 2025 | 4 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Home Acceptance Corporation
Home Acceptance Corporation's 24 logged complaints stay concentrated: only 12 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-05-06.
Home Acceptance Corporation answers 95.8% of complaints inside the CFPB's tracked window and closes 79.2% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Home Acceptance Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Home Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 24.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Home Acceptance Corporation (95.8% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture