2026 data Public-data reference. official source

HOME ACCEPTANCE CORPORATION

17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

17 consumer complaints filed with the CFPB

This profile shows HOME ACCEPTANCE CORPORATION's complaint history from CFPB public records. 17 consumers have filed complaints since 2023. The company has a 94.1% timely response rate and has provided relief in 11.8% of cases.

17
Total Complaints
94.1%
Timely Response
0%
Disputed
11.8%
Relief Provided
9
States Active
2023
Since

Total complaints

17

Filed since 2023

Timely response

94.1%

CFPB-tracked response window

Relief rate

11.8%

Closed with monetary or non-monetary relief

Timely response rate 94.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.8%
Industry median

Share closed with monetary or non-monetary relief.

HOME ACCEPTANCE CORPORATION complaint mix by product

Total complaints: 17

HOME ACCEPTANCE CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 8 complaints (47.1%), resolution 0.0% Credit reporting 47.1% Debt collection: 3 complaints (17.6%), resolution 0.0% Debt collection 17.6% Payday loan,: 2 complaints (11.8%), resolution 0.0% Payday loan, 11.8% Credit reporting,: 2 complaints (11.8%), resolution 100.0% Credit reporting, 11.8% Payday loan,: 1 complaints (5.9%), resolution 0.0% Checking or: 1 complaints (5.9%), resolution 0.0%
  • Credit reporting 8 47.1% 0% relief
  • Debt collection 3 17.6% 0% relief
  • Payday loan, 2 11.8% 0% relief
  • Credit reporting, 2 11.8% 100% relief
  • Payday loan, 1 5.9% 0% relief
  • Checking or 1 5.9% 0% relief

How HOME ACCEPTANCE CORPORATION's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 8
Debt collection 3
Payday loan, title loan, personal loan, or advance loan 2
Credit reporting, credit repair services, or other personal consumer reports 2
Payday loan, title loan, or personal loan 1
Checking or savings account 1

Top States

State Complaints
CA 5
TX 3
NV 2
PA 2
VA 1
FL 1
WI 1
MN 1
CT 1

Top Issues

Issue Complaints
Incorrect information on your report 5
Improper use of your report 4
Charged fees or interest you didn't expect 2
Problem when making payments 1
Attempts to collect debt not owed 1
Written notification about debt 1
Problem with a credit reporting company's investigation into an existing problem 1
Problem with a lender or other company charging your account 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2023 4 75%
2024 4 100%
2025 4 100%
2026 5 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About HOME ACCEPTANCE CORPORATION

HOME ACCEPTANCE CORPORATION has accumulated 17 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-02-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, HOME ACCEPTANCE CORPORATION reports a 94.1% timely-response rate and has closed 88.2% of cases with a written explanation to the consumer. 11.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HOME ACCEPTANCE CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does HOME ACCEPTANCE CORPORATION have?

HOME ACCEPTANCE CORPORATION has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.

Does HOME ACCEPTANCE CORPORATION respond to complaints on time?

HOME ACCEPTANCE CORPORATION has a 94.1% timely response rate to CFPB complaints.

What is the most common complaint about HOME ACCEPTANCE CORPORATION?

The most common issue reported against HOME ACCEPTANCE CORPORATION is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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