Total complaints
17
Filed since 2023
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows HOME ACCEPTANCE CORPORATION's complaint history from CFPB public records. 17 consumers have filed complaints since 2023. The company has a 94.1% timely response rate and has provided relief in 11.8% of cases.
Total complaints
17
Filed since 2023
Timely response
94.1%
CFPB-tracked response window
Relief rate
11.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How HOME ACCEPTANCE CORPORATION's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 8 |
| Debt collection | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| CA | 5 |
| TX | 3 |
| NV | 2 |
| PA | 2 |
| VA | 1 |
| FL | 1 |
| WI | 1 |
| MN | 1 |
| CT | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 4 |
| Charged fees or interest you didn't expect | 2 |
| Problem when making payments | 1 |
| Attempts to collect debt not owed | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with a lender or other company charging your account | 1 |
| Took or threatened to take negative or legal action | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 4 | 75% |
| 2024 | 4 | 100% |
| 2025 | 4 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
HOME ACCEPTANCE CORPORATION has accumulated 17 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-02-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, HOME ACCEPTANCE CORPORATION reports a 94.1% timely-response rate and has closed 88.2% of cases with a written explanation to the consumer. 11.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HOME ACCEPTANCE CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
HOME ACCEPTANCE CORPORATION has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
HOME ACCEPTANCE CORPORATION has a 94.1% timely response rate to CFPB complaints.
The most common issue reported against HOME ACCEPTANCE CORPORATION is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.