Home Acceptance Corporation
24 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Home Acceptance Corporation complaint mix by product
- Credit reporting 9 37.5% – 0% relief
- Debt collection 5 20.8% – 0% relief
- Payday loan, 5 20.8% – 0% relief
- Credit reporting, 3 12.5% – 100% relief
- Checking or 1 4.2% – 0% relief
- Payday loan, 1 4.2% – 0% relief
How Home Acceptance Corporation's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Debt collection | 5 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Checking or savings account | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 7 |
| MN | 3 |
| TX | 3 |
| NV | 2 |
| PA | 2 |
| NY | 1 |
| MS | 1 |
| FL | 1 |
| VA | 1 |
| CT | 1 |
| NC | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 5 |
| Took or threatened to take negative or legal action | 3 |
| Problem when making payments | 2 |
| Charged fees or interest you didn't expect | 2 |
| Fraud or scam | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Getting the loan | 1 |
| Struggling to pay your loan | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 85.7% |
| 2024 | 5 | 100% |
| 2025 | 4 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Home Acceptance Corporation
Home Acceptance Corporation's 24 logged complaints stay concentrated: only 12 states show a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2023 through 2026-05-06.
Home Acceptance Corporation answers 95.8% of complaints inside the CFPB's tracked window and closes 79.2% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Home Acceptance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Home Acceptance Corporation have?
24, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Home Acceptance Corporation respond to complaints on time?
95.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Home Acceptance Corporation?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.