CFPB · Single-product concentration
Credit Counsel, Inc.
119 CFPB complaints · 89.1% in "Debt collection" · top issue Attempts to collect debt not owed.
Credit Counsel, Inc.: 89.1% of 119 CFPB complaints sit in "Debt collection". Timely 95.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2016 to 2026
CFPB relief outcome brief
CCDB company credit-counsel-inc
0% relief · 95.8% timely · 119 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Credit Counsel, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Credit Counsel, Inc.'s 119 filings include narrative text
51.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Counsel, Inc. complaint mix by product
- Debt collection 106 89.1% – 0% relief
- Credit reporting, 7 5.9% – 0% relief
- Credit reporting 4 3.4% – 0% relief
- Student loan 2 1.7% – 0% relief
How Credit Counsel, Inc.'s 119 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 106 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit reporting or other personal consumer reports | 4 |
| Student loan | 2 |
Concentrated filing states for Credit Counsel, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 52.1% of this company's filings
Credit Counsel, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| FL | 62 |
| GA | 9 |
| CA | 8 |
| TX | 6 |
| IN | 4 |
| IL | 3 |
| NC | 3 |
| MI | 3 |
| SC | 3 |
| AL | 2 |
| NV | 2 |
| NY | 2 |
| OH | 2 |
| CO | 2 |
| CT | 1 |
| WA | 1 |
| MO | 1 |
| IA | 1 |
| NH | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 43 |
| Communication tactics | 18 |
| False statements or representation | 14 |
| Took or threatened to take negative or legal action | 11 |
| Written notification about debt | 6 |
| Incorrect information on your report | 6 |
| Cont'd attempts collect debt not owed | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Disclosure verification of debt | 3 |
| Struggling to repay your loan | 2 |
| Improper use of your report | 1 |
| Electronic communications | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 7 | 100% |
| 2017 | 12 | 100% |
| 2018 | 12 | 100% |
| 2019 | 8 | 100% |
| 2020 | 10 | 100% |
| 2021 | 6 | 50% |
| 2022 | 10 | 80% |
| 2023 | 9 | 100% |
| 2024 | 9 | 100% |
| 2025 | 22 | 100% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database
Credit Counsel, Inc. filings cluster in one product
Credit Counsel, Inc.'s 119 logged complaints stay concentrated: only 22 states show a filing. 51.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-22.
Credit Counsel, Inc. answers 95.8% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Counsel, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Counsel, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 119.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Counsel, Inc. (95.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration