CFPB · Narrative-heavy record

Hilco Receivables LLC

13 CFPB complaints · 53.8% with narratives · top issue Problems when you are unable to pay.

13 CFPB complaints

Hilco Receivables LLC: 53.8% of 13 filings include consumer narratives. Timely 84.6% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2014 to 2023

CFPB relief outcome brief

CCDB company hilco-receivables-llc

0% relief · 84.6% timely · 13 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Hilco Receivables LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Hilco Receivables LLC and nearest filing-volume peers

Hilco Receivables LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Hilco Receivables LLC scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

47 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

73 / 100 percentile-benchmarked

84.6% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Hilco Receivables LLC's 13 filings include narrative text

53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 84.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Hilco Receivables LLC complaint mix by product

Total complaints: 13

Hilco Receivables LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 13 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5 complaints (38.5%), resolution 0.0% Debt collection 38.5% Credit reporting,: 3 complaints (23.1%), resolution 0.0% Credit reporting, 23.1% Consumer Loan: 2 complaints (15.4%), resolution 0.0% Consumer Loan 15.4% Payday loan,: 2 complaints (15.4%), resolution 0.0% Payday loan, 15.4% Checking or: 1 complaints (7.7%), resolution 0.0% Checking or 7.7%
  • Debt collection 5 38.5% – 0% relief
  • Credit reporting, 3 23.1% – 0% relief
  • Consumer Loan 2 15.4% – 0% relief
  • Payday loan, 2 15.4% – 0% relief
  • Checking or 1 7.7% – 0% relief

How Hilco Receivables LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5
Credit reporting, credit repair services, or other personal consumer reports 3
Consumer Loan 2
Payday loan, title loan, or personal loan 2
Checking or savings account 1

Where Hilco Receivables LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
VA
15.4% of this company's filings
VA2WA2MD2OK1DC1TX1NC1MS1

Hilco Receivables LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2023
1
0% vs 2014
012345 201420172018202020222023 1

Top States

State Complaints
VA 2
WA 2
MD 2
OK 1
DC 1
TX 1
NC 1
MS 1
CA 1

Top Issues

Issue Complaints
Problems when you are unable to pay 1
Disclosure verification of debt 1
Taking out the loan or lease 1
Problem with additional add-on products or services 1
Took or threatened to take negative or legal action 1
Written notification about debt 1
Managing an account 1
False statements or representation 1
Attempts to collect debt not owed 1
Problem with fraud alerts or security freezes 1
Problem with the payoff process at the end of the loan 1
Incorrect information on your report 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2017 4 75%
2018 3 100%
2020 1 100%
2022 3 66.7%
2023 1 100%

Source: CFPB Consumer Complaint Database

Hilco Receivables LLC's narrative-rich complaint ledger

Hilco Receivables LLC's 13 logged complaints stay concentrated: only 9 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2023-02-21.

Hilco Receivables LLC answers 84.6% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Problems when you are unable to pay."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hilco Receivables LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Hilco Receivables LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Hilco Receivables LLC (84.6% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record