Higher Education Servicing Corporation, Inc.
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Higher Education Servicing Corporation, Inc. complaint mix by product
- Credit reporting 15 41.7% – 13% relief
- Student loan 15 41.7% – 0% relief
- Credit reporting, 4 11.1% – 0% relief
- Debt collection 2 5.6% – 0% relief
How Higher Education Servicing Corporation, Inc.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 15 |
| Student loan | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 2 |
Top States
| State | Complaints |
|---|---|
| TX | 17 |
| LA | 2 |
| IL | 2 |
| FL | 2 |
| MS | 1 |
| UT | 1 |
| MA | 1 |
| CO | 1 |
| AL | 1 |
| WI | 1 |
| NJ | 1 |
| MN | 1 |
| DC | 1 |
| AR | 1 |
| GA | 1 |
| ND | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 13 |
| Problem with a company's investigation into an existing problem | 9 |
| Dealing with your lender or servicer | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to repay your loan | 1 |
| Dealing with my lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 3 | 100% |
| 2018 | 4 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2023 | 4 | 100% |
| 2024 | 8 | 100% |
| 2025 | 11 | 90.9% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Higher Education Servicing Corporation, Inc.
Higher Education Servicing Corporation, Inc.'s 36 logged complaints stay concentrated: only 17 states show a filing on record. 47.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2026-06-04.
Higher Education Servicing Corporation, Inc. answers 97.2% of complaints inside the CFPB's tracked window and closes 94.4% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Higher Education Servicing Corporation, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Higher Education Servicing Corporation, Inc. have?
36, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Higher Education Servicing Corporation, Inc. respond to complaints on time?
97.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Higher Education Servicing Corporation, Inc.?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.