CFPB · Mid-pack CFPB posture
Mission Financial Services Corporation
79 CFPB complaints · 23 states · top issue Improper use of your report.
Mission Financial Services Corporation has 79 consumer complaints in the CFPB public database. Timely response is 74.7%; 5.1% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +75% filings 2015 to 2026
CFPB relief outcome brief
CCDB company mission-financial-services-corporation
5.1% relief · 74.7% timely · 79 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Larry H. Miller Group of Companies (4.1% relief)
Mission Financial Services Corporation closes 5.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mission Financial Services Corporation scores strongest on closed with explanation (86/100 percentile-benchmarked) and weakest on relief provided (24/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
24 / 100 percentile-benchmarked
5.1% of complaints closed with relief to the consumer
Timely response
56 / 100 percentile-benchmarked
74.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
86 / 100 percentile-benchmarked
92.4% of complaints closed with an explanation to the consumer
How 79 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mission Financial Services Corporation complaint mix by product
- Credit reporting 28 35.9% – 0% relief
- Credit reporting, 18 23.1% – 0% relief
- Debt collection 15 19.2% – 13% relief
- Vehicle loan 7 9.0% – 0% relief
- Consumer Loan 7 9.0% – 14% relief
- Checking or 2 2.6% – 50% relief
- Payday loan, 1 1.3% – 0% relief
How Mission Financial Services Corporation's 79 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 28 |
| Credit reporting, credit repair services, or other personal consumer reports | 18 |
| Debt collection | 15 |
| Vehicle loan or lease | 7 |
| Consumer Loan | 7 |
| Checking or savings account | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card or prepaid card | 1 |
Where Mission Financial Services Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 17.7% of this company's filings
Mission Financial Services Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +75% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 14 |
| GA | 9 |
| NC | 8 |
| CA | 6 |
| OH | 6 |
| FL | 4 |
| AL | 4 |
| NV | 3 |
| OR | 3 |
| IL | 2 |
| WI | 2 |
| OK | 2 |
| PA | 2 |
| AZ | 2 |
| IN | 2 |
| TN | 2 |
| NY | 1 |
| AR | 1 |
| VA | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 28 |
| Incorrect information on your report | 14 |
| Managing the loan or lease | 6 |
| Took or threatened to take negative or legal action | 6 |
| Problem with a company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 3 |
| False statements or representation | 3 |
| Communication tactics | 2 |
| Taking out the loan or lease | 2 |
| Problems when you are unable to pay | 2 |
| Written notification about debt | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Opening an account | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Problem with a lender or other company charging your account | 1 |
| Struggling to pay your loan | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problems at the end of the loan or lease | 1 |
| Getting a loan or lease | 1 |
| Getting a credit card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 5 | 100% |
| 2017 | 5 | 100% |
| 2018 | 4 | 100% |
| 2019 | 2 | 100% |
| 2020 | 3 | 100% |
| 2021 | 6 | 100% |
| 2022 | 3 | 100% |
| 2023 | 7 | 100% |
| 2024 | 9 | 55.6% |
| 2025 | 24 | 54.2% |
| 2026 | 7 | 28.6% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Mission Financial Services Corporation
Mission Financial Services Corporation's 79 logged complaints stay concentrated: only 23 states show a filing. Only 29.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-06-02.
Mission Financial Services Corporation answers 74.7% of complaints inside the CFPB's tracked window and closes 92.4% with a written explanation. 5.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mission Financial Services Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mission Financial Services Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 79.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 74.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mission Financial Services Corporation (74.7% timely; 5.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture