2026 data Public-data reference. official source

MISSION FINANCIAL SERVICES CORPORATION

67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

67 consumer complaints filed with the CFPB

This profile shows MISSION FINANCIAL SERVICES CORPORATION's complaint history from CFPB public records. 67 consumers have filed complaints since 2015. The company has a 79.1% timely response rate and has provided relief in 4.5% of cases.

67
Total Complaints
79.1%
Timely Response
3%
Disputed
4.5%
Relief Provided
21
States Active
2015
Since

Total complaints

67

Filed since 2015

Timely response

79.1%

CFPB-tracked response window

Relief rate

4.5%

Closed with monetary or non-monetary relief

Timely response rate 79.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.5%
Industry median

Share closed with monetary or non-monetary relief.

MISSION FINANCIAL SERVICES CORPORATION complaint mix by product

Total complaints: 67

MISSION FINANCIAL SERVICES CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 67 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 25 complaints (37.3%), resolution 0.0% Credit reporting 37.3% Credit reporting,: 16 complaints (23.9%), resolution 0.0% Credit reporting, 23.9% Debt collection: 12 complaints (17.9%), resolution 16.7% Debt collection 17.9% Consumer Loan: 7 complaints (10.4%), resolution 14.3% Consumer Loan 10.4% Vehicle loan: 6 complaints (9.0%), resolution 0.0% Vehicle loan 9.0% Credit card: 1 complaints (1.5%), resolution 0.0%
  • Credit reporting 25 37.3% 0% relief
  • Credit reporting, 16 23.9% 0% relief
  • Debt collection 12 17.9% 17% relief
  • Consumer Loan 7 10.4% 14% relief
  • Vehicle loan 6 9.0% 0% relief
  • Credit card 1 1.5% 0% relief

How MISSION FINANCIAL SERVICES CORPORATION's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 25
Credit reporting, credit repair services, or other personal consumer reports 16
Debt collection 12
Consumer Loan 7
Vehicle loan or lease 6
Credit card or prepaid card 1

Top States

State Complaints
GA 9
TX 9
NC 8
OH 6
CA 5
AL 4
FL 4
OR 3
AZ 2
IN 2
TN 2
NV 2
IL 2
KY 1
AR 1
VA 1
NY 1
OK 1
CT 1
WI 1

Top Issues

Issue Complaints
Improper use of your report 26
Incorrect information on your report 13
Managing the loan or lease 5
Took or threatened to take negative or legal action 4
False statements or representation 3
Attempts to collect debt not owed 3
Problems when you are unable to pay 2
Taking out the loan or lease 2
Written notification about debt 1
Problem with a credit reporting company's investigation into an existing problem 1
Problem with a company's investigation into an existing problem 1
Getting a credit card 1
Communication tactics 1
Problem with fraud alerts or security freezes 1
Getting a loan or lease 1
Struggling to pay your loan 1
Problems at the end of the loan or lease 1

Yearly Trend

Year Complaints Timely
2015 4 100%
2016 5 100%
2017 5 100%
2018 3 100%
2019 2 100%
2020 3 100%
2021 6 100%
2022 3 100%
2023 6 100%
2024 7 42.9%
2025 19 63.2%
2026 4 25%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MISSION FINANCIAL SERVICES CORPORATION

MISSION FINANCIAL SERVICES CORPORATION has accumulated 67 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-02-15, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MISSION FINANCIAL SERVICES CORPORATION reports a 79.1% timely-response rate and has closed 91% of cases with a written explanation to the consumer. 4.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MISSION FINANCIAL SERVICES CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MISSION FINANCIAL SERVICES CORPORATION have?

MISSION FINANCIAL SERVICES CORPORATION has received 67 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MISSION FINANCIAL SERVICES CORPORATION respond to complaints on time?

MISSION FINANCIAL SERVICES CORPORATION has a 79.1% timely response rate to CFPB complaints.

What is the most common complaint about MISSION FINANCIAL SERVICES CORPORATION?

The most common issue reported against MISSION FINANCIAL SERVICES CORPORATION is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.

Related