CFPB · Single-product concentration
HF Holdings
91 CFPB complaints · 83.5% in "Debt collection" · top issue Attempts to collect debt not owed.
HF Holdings: 83.5% of 91 CFPB complaints sit in "Debt collection". Timely 93.4% · relief 1.1%. Allegations, not findings.
- Single-product concentration
- +16.7% filings 2023 to 2026
CFPB relief outcome brief
CCDB company hf-holdings
1.1% relief · 93.4% timely · 91 filings · Debt collection
Same-product relief peers
Nearest relief peer: AmeriCollect (1.1% relief)
HF Holdings closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
HF Holdings scores strongest on closed with explanation (98/100 percentile-benchmarked) and weakest on relief provided (5/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
5 / 100 percentile-benchmarked
1.1% of complaints closed with relief to the consumer
Timely response
88 / 100 percentile-benchmarked
93.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.9% of complaints closed with an explanation to the consumer
How 91 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
HF Holdings complaint mix by product
- Debt collection 76 83.5% – 1% relief
- Credit reporting 11 12.1% – 0% relief
- Debt or 2 2.2% – 0% relief
- Credit reporting, 1 1.1% – 0% relief
- Checking or 1 1.1% – 0% relief
How HF Holdings's 91 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 76 |
| Credit reporting or other personal consumer reports | 11 |
| Debt or credit management | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Checking or savings account | 1 |
Where HF Holdings complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.2% of this company's filings
HF Holdings rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21
- +16.7% vs 2023
Top States
| State | Complaints |
|---|---|
| FL | 12 |
| NY | 11 |
| TX | 10 |
| GA | 8 |
| CA | 5 |
| MD | 5 |
| PA | 5 |
| LA | 5 |
| SC | 5 |
| OR | 3 |
| VA | 2 |
| NJ | 2 |
| OH | 2 |
| AR | 2 |
| NC | 2 |
| IN | 1 |
| IL | 1 |
| MI | 1 |
| TN | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 34 |
| Took or threatened to take negative or legal action | 13 |
| False statements or representation | 12 |
| Written notification about debt | 10 |
| Incorrect information on your report | 6 |
| Improper use of your report | 4 |
| Electronic communications | 3 |
| Communication tactics | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Managing an account | 1 |
| Problem with customer service | 1 |
| Didn't provide services promised | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 18 | 100% |
| 2024 | 20 | 100% |
| 2025 | 32 | 87.5% |
| 2026 | 21 | 90.5% |
Source: CFPB Consumer Complaint Database
HF Holdings filings cluster in one product
HF Holdings's 91 logged complaints stay concentrated: only 26 states show a filing. Only 38.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-06-05.
HF Holdings answers 93.4% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HF Holdings.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for HF Holdings: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 91.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for HF Holdings (93.4% timely; 1.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration