2026 data Public-data reference. official source

HF Holdings

63 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

63 consumer complaints filed with the CFPB

This profile shows HF Holdings's complaint history from CFPB public records. 63 consumers have filed complaints since 2023. The company has a 92.1% timely response rate and has provided relief in 1.6% of cases.

63
Total Complaints
92.1%
Timely Response
0%
Disputed
1.6%
Relief Provided
25
States Active
2023
Since

Total complaints

63

Filed since 2023

Timely response

92.1%

CFPB-tracked response window

Relief rate

1.6%

Closed with monetary or non-monetary relief

Timely response rate 92.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median

Share closed with monetary or non-monetary relief.

HF Holdings complaint mix by product

Total complaints: 63

HF Holdings complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 63 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 51 complaints (81.0%), resolution 2.0% Debt collection 81.0% Credit reporting: 8 complaints (12.7%), resolution 0.0% Credit reporting 12.7% Debt or: 2 complaints (3.2%), resolution 0.0% Credit reporting,: 1 complaints (1.6%), resolution 0.0% Checking or: 1 complaints (1.6%), resolution 0.0%
  • Debt collection 51 81.0% 2% relief
  • Credit reporting 8 12.7% 0% relief
  • Debt or 2 3.2% 0% relief
  • Credit reporting, 1 1.6% 0% relief
  • Checking or 1 1.6% 0% relief

How HF Holdings's 63 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 51
Credit reporting or other personal consumer reports 8
Debt or credit management 2
Credit reporting, credit repair services, or other personal consumer reports 1
Checking or savings account 1

Top States

State Complaints
FL 9
NY 7
GA 6
TX 6
CA 4
LA 4
MD 3
SC 3
OR 2
AR 2
NJ 2
PA 2
IL 1
TN 1
MI 1
MS 1
AZ 1
NC 1
VA 1
OH 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 22
Took or threatened to take negative or legal action 8
Written notification about debt 8
False statements or representation 8
Incorrect information on your report 4
Improper use of your report 3
Threatened to contact someone or share information improperly 2
Problem with a company's investigation into an existing problem 2
Communication tactics 2
Didn't provide services promised 1
Problem with customer service 1
Electronic communications 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2023 10 100%
2024 19 100%
2025 24 83.3%
2026 10 90%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About HF Holdings

HF Holdings has accumulated 63 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-15, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, HF Holdings reports a 92.1% timely-response rate and has closed 96.8% of cases with a written explanation to the consumer. 1.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HF Holdings: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does HF Holdings have?

HF Holdings has received 63 consumer complaints filed with the Consumer Financial Protection Bureau.

Does HF Holdings respond to complaints on time?

HF Holdings has a 92.1% timely response rate to CFPB complaints.

What is the most common complaint about HF Holdings?

The most common issue reported against HF Holdings is "Attempts to collect debt not owed" in the "Debt collection" product category.

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