CFPB · Narrative-heavy record
Hello Digit, LLC
31 CFPB complaints · 64.5% with narratives · top issue Managing an account.
Hello Digit, LLC: 64.5% of 31 filings include consumer narratives. Timely 83.9% · relief 6.5% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2015 to 2026
CFPB relief outcome brief
CCDB company hello-digit-llc
6.5% relief · 83.9% timely · 31 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Morgan Stanley & Co. LLC (6.5% relief)
Hello Digit, LLC closes 6.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Hello Digit, LLC scores strongest on closed with explanation (76/100 percentile-benchmarked) and weakest on relief provided (30/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
30 / 100 percentile-benchmarked
6.5% of complaints closed with relief to the consumer
Timely response
72 / 100 percentile-benchmarked
83.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
76 / 100 percentile-benchmarked
87.1% of complaints closed with an explanation to the consumer
Most of Hello Digit, LLC's 31 filings include narrative text
64.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hello Digit, LLC complaint mix by product
- Checking or 19 61.3% – 5% relief
- Money transfer, 9 29.0% – 11% relief
- Credit reporting 2 6.5% – 0% relief
- Bank account 1 3.2% – 0% relief
How Hello Digit, LLC's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 19 |
| Money transfer, virtual currency, or money service | 9 |
| Credit reporting or other personal consumer reports | 2 |
| Bank account or service | 1 |
Where Hello Digit, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 16.1% of this company's filings
Hello Digit, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| NY | 5 |
| FL | 3 |
| VA | 3 |
| CA | 2 |
| IL | 2 |
| TN | 2 |
| SC | 1 |
| WI | 1 |
| MD | 1 |
| NH | 1 |
| WA | 1 |
| MA | 1 |
| OH | 1 |
| NC | 1 |
| NJ | 1 |
| TX | 1 |
| UT | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 10 |
| Problem with a lender or other company charging your account | 5 |
| Managing, opening, or closing your mobile wallet account | 4 |
| Closing an account | 2 |
| Unauthorized transactions or other transaction problem | 2 |
| Improper use of your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem caused by your funds being low | 1 |
| Deposits and withdrawals | 1 |
| Problem adding money | 1 |
| Other transaction problem | 1 |
| Fraud or scam | 1 |
| Opening an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 9 | 100% |
| 2022 | 13 | 84.6% |
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Hello Digit, LLC's narrative-rich complaint ledger
Hello Digit, LLC's 31 logged complaints stay concentrated: only 18 states show a filing. 64.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-01-25.
Hello Digit, LLC answers 83.9% of complaints inside the CFPB's tracked window and closes 87.1% with a written explanation. 6.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hello Digit, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hello Digit, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 83.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hello Digit, LLC (83.9% timely; 6.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record