CFPB · Single-product concentration

Healthcare Financial Services, LLC

43 CFPB complaints · 90.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

43 CFPB complaints

Healthcare Financial Services, LLC: 90.7% of 43 CFPB complaints sit in "Debt collection". Timely 83.7% · relief 23.3%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2022

CFPB relief outcome brief

CCDB company healthcare-financial-services-llc

23.3% relief · 83.7% timely · 43 filings · Debt collection

Nearest relief peer: National Auto Lenders, Inc. (23.4% relief)

Healthcare FinancialServices, LLC (this)23.3%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Healthcare Financial Services, LLC and nearest filing-volume peers

Healthcare Financial Services, LLC closes 23.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Healthcare Financial Services, LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (31/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

74 /100 grade B

Relief provided

100 / 100 percentile-benchmarked

23.3% of complaints closed with relief to the consumer

Timely response

71 / 100 percentile-benchmarked

83.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

31 / 100 percentile-benchmarked

62.8% of complaints closed with an explanation to the consumer

How 43 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 83.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 23.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Healthcare Financial Services, LLC complaint mix by product

Total complaints: 43

Healthcare Financial Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 43 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 39 complaints (90.7%), resolution 25.6% Debt collection 90.7% Credit reporting,: 2 complaints (4.7%), resolution 0.0% Credit card: 1 complaints (2.3%), resolution 0.0% Checking or: 1 complaints (2.3%), resolution 0.0%
  • Debt collection 39 90.7% – 26% relief
  • Credit reporting, 2 4.7% – 0% relief
  • Credit card 1 2.3% – 0% relief
  • Checking or 1 2.3% – 0% relief

How Healthcare Financial Services, LLC's 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 39
Credit reporting, credit repair services, or other personal consumer reports 2
Credit card or prepaid card 1
Checking or savings account 1

Concentrated filing states for Healthcare Financial Services, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MS
62.8% of this company's filings
MS27LA3WA2VA1FL1MO1AL1IL1

Healthcare Financial Services, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2022
2
0% vs 2013
05101520 20132014201520162019202020212022 2

Top States

State Complaints
MS 27
LA 3
WA 2
VA 1
FL 1
MO 1
AL 1
IL 1
CT 1
OH 1
TX 1
PA 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 20
Disclosure verification of debt 10
Communication tactics 5
Taking/threatening an illegal action 1
Improper contact or sharing of info 1
False statements or representation 1
Attempts to collect debt not owed 1
Getting a credit card 1
Incorrect information on your report 1
Problem with a credit reporting company's investigation into an existing problem 1
Closing an account 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 16 100%
2015 13 92.3%
2016 6 100%
2019 1 0%
2020 2 0%
2021 1 0%
2022 2 0%

Source: CFPB Consumer Complaint Database

Healthcare Financial Services, LLC filings cluster in one product

Healthcare Financial Services, LLC's 43 logged complaints stay concentrated: only 12 states show a filing. Only 23.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-03-23.

Healthcare Financial Services, LLC answers 83.7% of complaints inside the CFPB's tracked window and closes 62.8% with a written explanation. 23.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Healthcare Financial Services, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Healthcare Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Healthcare Financial Services, LLC (83.7% timely; 23.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration