CFPB · Single-product concentration
Hawthorn Recovery Services, Inc.
12 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
Hawthorn Recovery Services, Inc.: 100% of 12 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2025
CFPB relief outcome brief
CCDB company hawthorn-recovery-services-inc
0% relief · 100% timely · 12 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Hawthorn Recovery Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Hawthorn Recovery Services, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hawthorn Recovery Services, Inc. complaint mix by product
- Debt collection 12 100.0% – 0% relief
How Hawthorn Recovery Services, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
Concentrated filing states for Hawthorn Recovery Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 75% of this company's filings
Hawthorn Recovery Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| MO | 9 |
| AR | 2 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 5 |
| Attempts to collect debt not owed | 2 |
| Written notification about debt | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Disclosure verification of debt | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Hawthorn Recovery Services, Inc. filings cluster in one product
Hawthorn Recovery Services, Inc.'s 12 logged complaints stay concentrated: only 3 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-04-04.
Hawthorn Recovery Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hawthorn Recovery Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hawthorn Recovery Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hawthorn Recovery Services, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration