Total complaints
55
Filed since 2013
2026 data Public-data reference. official source
Hatfield Portfolio Group LLC.
55 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
55 consumer complaints filed with the CFPB
This profile shows Hatfield Portfolio Group LLC.'s complaint history from CFPB public records. 55 consumers have filed complaints since 2013. The company has a 76.4% timely response rate and has provided relief in 14.5% of cases.
55
Total Complaints
76.4%
Timely Response
7.3%
Disputed
14.5%
Relief Provided
25
States Active
2013
Since
Timely response
76.4%
CFPB-tracked response window
Relief rate
14.5%
Closed with monetary or non-monetary relief
Timely response rate 76.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 14.5%
Industry median
Share closed with monetary or non-monetary relief.
Hatfield Portfolio Group LLC. complaint mix by product
- Debt collection 52 94.5% – 15% relief
- Vehicle loan 1 1.8% – 0% relief
- Checking or 1 1.8% – 0% relief
- Credit reporting 1 1.8% – 0% relief
How Hatfield Portfolio Group LLC.'s 55 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 52 |
| Vehicle loan or lease | 1 |
| Checking or savings account | 1 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NJ | 6 |
| OH | 5 |
| CA | 4 |
| AZ | 4 |
| VA | 4 |
| NV | 3 |
| IL | 3 |
| FL | 3 |
| DC | 2 |
| NC | 2 |
| MT | 2 |
| TN | 2 |
| OK | 2 |
| TX | 2 |
| SC | 1 |
| AL | 1 |
| CT | 1 |
| LA | 1 |
| PA | 1 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 21 |
| Improper contact or sharing of info | 9 |
| Cont'd attempts collect debt not owed | 8 |
| Taking/threatening an illegal action | 7 |
| Disclosure verification of debt | 5 |
| Getting a loan or lease | 1 |
| Written notification about debt | 1 |
| Opening an account | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 25 | 100% |
| 2015 | 14 | 50% |
| 2016 | 1 | 0% |
| 2018 | 2 | 0% |
| 2024 | 2 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Hatfield Portfolio Group LLC.
Hatfield Portfolio Group LLC. has accumulated 55 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Hatfield Portfolio Group LLC. reports a 76.4% timely-response rate and has closed 74.5% of cases with a written explanation to the consumer. 14.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Hatfield Portfolio Group LLC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Hatfield Portfolio Group LLC. have?
Hatfield Portfolio Group LLC. has received 55 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Hatfield Portfolio Group LLC. respond to complaints on time?
Hatfield Portfolio Group LLC. has a 76.4% timely response rate to CFPB complaints.
What is the most common complaint about Hatfield Portfolio Group LLC.?
The most common issue reported against Hatfield Portfolio Group LLC. is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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