2026 data Public-data reference. official source

Granite Bay Acceptance Inc.

18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

18 consumer complaints filed with the CFPB

This profile shows Granite Bay Acceptance Inc.'s complaint history from CFPB public records. 18 consumers have filed complaints since 2017. The company has a 61.1% timely response rate and has provided relief in 0% of cases.

18
Total Complaints
61.1%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
2017
Since

Total complaints

18

Filed since 2017

Timely response

61.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 61.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Granite Bay Acceptance Inc. complaint mix by product

Total complaints: 18

Granite Bay Acceptance Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 9 complaints (50.0%), resolution 0.0% Credit reporting 50.0% Credit reporting,: 7 complaints (38.9%), resolution 0.0% Credit reporting, 38.9% Debt collection: 2 complaints (11.1%), resolution 0.0% Debt collection 11.1%
  • Credit reporting 9 50.0% 0% relief
  • Credit reporting, 7 38.9% 0% relief
  • Debt collection 2 11.1% 0% relief

How Granite Bay Acceptance Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 9
Credit reporting, credit repair services, or other personal consumer reports 7
Debt collection 2

Top States

State Complaints
CA 4
IL 3
PA 2
GA 1
VA 1
NJ 1
MI 1
MD 1
TX 1
OK 1
FL 1
WI 1

Top Issues

Issue Complaints
Improper use of your report 13
Incorrect information on your report 3
Attempts to collect debt not owed 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2017 1 100%
2018 1 100%
2020 4 0%
2021 2 50%
2023 2 0%
2024 4 100%
2025 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Granite Bay Acceptance Inc.

Granite Bay Acceptance Inc. has accumulated 18 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-11-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Granite Bay Acceptance Inc. reports a 61.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Granite Bay Acceptance Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Granite Bay Acceptance Inc. have?

Granite Bay Acceptance Inc. has received 18 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Granite Bay Acceptance Inc. respond to complaints on time?

Granite Bay Acceptance Inc. has a 61.1% timely response rate to CFPB complaints.

What is the most common complaint about Granite Bay Acceptance Inc.?

The most common issue reported against Granite Bay Acceptance Inc. is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.

Related