CFPB · Diversified product mix
Goodwill Finance LLC
5 CFPB complaints · diversified mix (top product 20%) · top issue Repossession.
Goodwill Finance LLC: top product "Vehicle loan or lease" is only 20% of 5 - multi-bucket mix. Timely 60% · relief 20%. Allegations, not findings.
- Diversified product mix
- +100% filings 2016 to 2026
CFPB relief outcome brief
CCDB company goodwill-finance-llc
20% relief · 60% timely · 5 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: VW Credit (21.9% relief)
Goodwill Finance LLC closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Goodwill Finance LLC complaint mix by product
- Vehicle loan 1 20.0% – 0% relief
- Credit reporting 1 20.0% – 0% relief
- Debt collection 1 20.0% – 0% relief
- Consumer Loan 1 20.0% – 100% relief
- Credit reporting, 1 20.0% – 0% relief
How Goodwill Finance LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
| Consumer Loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Goodwill Finance LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- ID
- 60% of this company's filings
Goodwill Finance LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| ID | 3 |
| TX | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Repossession | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Electronic communications | 1 |
| Managing the loan or lease | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2024 | 1 | 100% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Goodwill Finance LLC spreads across product buckets
Goodwill Finance LLC's 5 logged complaints stay concentrated: only 3 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-03.
Goodwill Finance LLC answers 60% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Repossession."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Goodwill Finance LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Goodwill Finance LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 60%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Goodwill Finance LLC (60% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix