CFPB · Single-product concentration
Goldstein, Cruise and Smith LLC
16 CFPB complaints · 93.8% in "Debt collection" · top issue Taking/threatening an illegal action.
Goldstein, Cruise and Smith LLC: 93.8% of 16 CFPB complaints sit in "Debt collection". Timely 31.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -88.9% filings 2015 to 2019
CFPB relief outcome brief
CCDB company goldstein-cruise-and-smith-llc
0% relief · 31.3% timely · 16 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Goldstein, Cruise and Smith LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Goldstein, Cruise and Smith LLC's 16 filings include narrative text
56.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Goldstein, Cruise and Smith LLC complaint mix by product
- Debt collection 15 93.8% – 0% relief
- Consumer Loan 1 6.3% – 0% relief
How Goldstein, Cruise and Smith LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Consumer Loan | 1 |
Where Goldstein, Cruise and Smith LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 18.8% of this company's filings
Goldstein, Cruise and Smith LLC falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 1
- -88.9% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| NV | 2 |
| FL | 1 |
| MO | 1 |
| WA | 1 |
| IL | 1 |
| NJ | 1 |
| IA | 1 |
| SC | 1 |
| RI | 1 |
| OH | 1 |
| TN | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 6 |
| Cont'd attempts collect debt not owed | 2 |
| Communication tactics | 2 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 2 |
| Managing the loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 9 | 22.2% |
| 2016 | 4 | 25% |
| 2017 | 2 | 100% |
| 2019 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Goldstein, Cruise and Smith LLC filings cluster in one product
Goldstein, Cruise and Smith LLC's 16 logged complaints stay concentrated: only 13 states show a filing. 56.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-04-25.
Goldstein, Cruise and Smith LLC answers 31.3% of complaints inside the CFPB's tracked window and closes 62.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Goldstein, Cruise and Smith LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Goldstein, Cruise and Smith LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 31.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Goldstein, Cruise and Smith LLC (31.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration