Goldstein, Cruise and Smith LLC
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Goldstein, Cruise and Smith LLC complaint mix by product
- Debt collection 15 93.8% – 0% relief
- Consumer Loan 1 6.3% – 0% relief
How Goldstein, Cruise and Smith LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| NV | 2 |
| FL | 1 |
| MO | 1 |
| WA | 1 |
| IL | 1 |
| NJ | 1 |
| IA | 1 |
| SC | 1 |
| RI | 1 |
| OH | 1 |
| TN | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 6 |
| Cont'd attempts collect debt not owed | 2 |
| Communication tactics | 2 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 2 |
| Managing the loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 9 | 22.2% |
| 2016 | 4 | 25% |
| 2017 | 2 | 100% |
| 2019 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Goldstein, Cruise and Smith LLC
Goldstein, Cruise and Smith LLC's 16 logged complaints stay concentrated: only 13 states show a filing on record. 56.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2019-04-25.
Goldstein, Cruise and Smith LLC answers 31.3% of complaints inside the CFPB's tracked window and closes 62.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Goldstein, Cruise and Smith LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Goldstein, Cruise and Smith LLC have?
16, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Goldstein, Cruise and Smith LLC respond to complaints on time?
31.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Goldstein, Cruise and Smith LLC?
"Taking/threatening an illegal action", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.