CFPB · Diversified product mix
GMS Holdings, Inc.
6 CFPB complaints · diversified mix (top product 33.3%) · top issue Incorrect information on your report.
GMS Holdings, Inc.: top product "Payday loan, title loan, personal loan, or advance loan" is only 33.3% of 6 - multi-bucket mix. Timely 16.7% · relief 0%. Allegations, not findings.
- Diversified product mix
- +200% filings 2017 to 2025
CFPB relief outcome brief
CCDB company gms-holdings-inc
0% relief · 16.7% timely · 6 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
GMS Holdings, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
GMS Holdings, Inc. complaint mix by product
- Payday loan, 2 33.3% – 0% relief
- Credit reporting 1 16.7% – 0% relief
- Vehicle loan 1 16.7% – 0% relief
- Debt collection 1 16.7% – 0% relief
- Credit reporting, 1 16.7% – 0% relief
How GMS Holdings, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where GMS Holdings, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WI
- 33.3% of this company's filings
GMS Holdings, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2017
Top States
| State | Complaints |
|---|---|
| WI | 2 |
| TX | 1 |
| FL | 1 |
| LA | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2 |
| Can't stop withdrawals from your bank account | 1 |
| Repossession | 1 |
| Struggling to pay your loan | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2023 | 1 | 0% |
| 2025 | 3 | 0% |
Source: CFPB Consumer Complaint Database
GMS Holdings, Inc. spreads across product buckets
GMS Holdings, Inc.'s 6 logged complaints stay concentrated: only 5 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2025-12-26.
GMS Holdings, Inc. answers 16.7% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about GMS Holdings, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for GMS Holdings, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 16.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for GMS Holdings, Inc. (16.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix