GMS Holdings, Inc.
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
GMS Holdings, Inc. complaint mix by product
- Payday loan, 2 33.3% – 0% relief
- Credit reporting 1 16.7% – 0% relief
- Vehicle loan 1 16.7% – 0% relief
- Debt collection 1 16.7% – 0% relief
- Credit reporting, 1 16.7% – 0% relief
How GMS Holdings, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| WI | 2 |
| TX | 1 |
| FL | 1 |
| LA | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2 |
| Can't stop withdrawals from your bank account | 1 |
| Repossession | 1 |
| Struggling to pay your loan | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2023 | 1 | 0% |
| 2025 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About GMS Holdings, Inc.
GMS Holdings, Inc.'s 6 logged complaints stay concentrated: only 5 states show a filing on record. 50% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2025-12-26.
GMS Holdings, Inc. answers 16.7% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about GMS Holdings, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does GMS Holdings, Inc. have?
6, per the CFPB's public complaint count for this company (see the full breakdown above).
Does GMS Holdings, Inc. respond to complaints on time?
16.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about GMS Holdings, Inc.?
"Incorrect information on your report", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.