CFPB · Narrative-heavy record
GL Financial, Inc.
7 CFPB complaints · 57.1% with narratives · top issue Improper use of your report.
GL Financial, Inc.: 57.1% of 7 filings include consumer narratives. Timely 100% · relief 14.3% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2018 to 2026
CFPB relief outcome brief
CCDB company gl-financial-inc
14.3% relief · 100% timely · 7 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Ford Motor Credit Co. (14.4% relief)
GL Financial, Inc. closes 14.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
GL Financial, Inc. complaint mix by product
- Vehicle loan 4 57.1% – 25% relief
- Credit reporting 2 28.6% – 0% relief
- Debt collection 1 14.3% – 0% relief
How GL Financial, Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 4 |
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 1 |
Concentrated filing states for GL Financial, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 57.1% of this company's filings
GL Financial, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2018
Top States
| State | Complaints |
|---|---|
| GA | 4 |
| CT | 1 |
| NY | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay your loan | 1 |
| Problems at the end of the loan or lease | 1 |
| Managing the loan or lease | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 2 | 100% |
| 2024 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
GL Financial, Inc.'s narrative-rich complaint ledger
GL Financial, Inc.'s 7 logged complaints stay concentrated: only 4 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-03-30.
GL Financial, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 14.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about GL Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for GL Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for GL Financial, Inc. (100% timely; 14.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record