CFPB · Single-product concentration
General Service Bureau, Inc.
61 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
General Service Bureau, Inc.: 100% of 61 CFPB complaints sit in "Debt collection". Timely 98.4% · relief 1.6%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2013 to 2021
CFPB relief outcome brief
CCDB company general-service-bureau-inc
1.6% relief · 98.4% timely · 61 filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
General Service Bureau, Inc. closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 61 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Service Bureau, Inc. complaint mix by product
- Debt collection 61 100.0% – 2% relief
How General Service Bureau, Inc.'s 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 61 |
Concentrated filing states for General Service Bureau, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NE
- 50.8% of this company's filings
General Service Bureau, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- -33.3% vs 2013
Top States
| State | Complaints |
|---|---|
| NE | 31 |
| IA | 14 |
| TX | 4 |
| AR | 2 |
| DC | 1 |
| MN | 1 |
| CA | 1 |
| WI | 1 |
| IL | 1 |
| AZ | 1 |
| ND | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 22 |
| Cont'd attempts collect debt not owed | 10 |
| Attempts to collect debt not owed | 8 |
| Disclosure verification of debt | 6 |
| False statements or representation | 6 |
| Written notification about debt | 5 |
| Improper contact or sharing of info | 2 |
| Took or threatened to take negative or legal action | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 13 | 100% |
| 2015 | 10 | 100% |
| 2016 | 8 | 100% |
| 2017 | 9 | 100% |
| 2018 | 6 | 100% |
| 2019 | 6 | 100% |
| 2020 | 4 | 100% |
| 2021 | 2 | 50% |
Source: CFPB Consumer Complaint Database
General Service Bureau, Inc. filings cluster in one product
General Service Bureau, Inc.'s 61 logged complaints stay concentrated: only 12 states show a filing. Only 34.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-04-16.
General Service Bureau, Inc. answers 98.4% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Service Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for General Service Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 61.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for General Service Bureau, Inc. (98.4% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration