Total complaints
10
Filed since 2014
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows First Reliance Holdings LLC's complaint history from CFPB public records. 10 consumers have filed complaints since 2014. The company has a 20% timely response rate and has provided relief in 0% of cases.
Total complaints
10
Filed since 2014
Timely response
20%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How First Reliance Holdings LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| Mortgage | 3 |
| Checking or savings account | 2 |
| Payday loan | 1 |
| Credit reporting or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| SC | 4 |
| TN | 2 |
| IN | 1 |
| GA | 1 |
| TX | 1 |
| CT | 1 |
| Issue | Complaints |
|---|---|
| Communication tactics | 2 |
| Closing an account | 1 |
| Can't contact lender | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Trouble during payment process | 1 |
| Took or threatened to take negative or legal action | 1 |
| Improper use of your report | 1 |
| Struggling to pay mortgage | 1 |
| Problem caused by your funds being low | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 1 | 0% |
| 2018 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
| 2022 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
First Reliance Holdings LLC has accumulated 10 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, First Reliance Holdings LLC reports a 20% timely-response rate and has closed 10% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating First Reliance Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
First Reliance Holdings LLC has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
First Reliance Holdings LLC has a 20% timely response rate to CFPB complaints.
The most common issue reported against First Reliance Holdings LLC is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.