CFPB · Diversified product mix
First Reliance Holdings LLC
12 CFPB complaints · diversified mix (top product 33.3%) · top issue Trouble during payment process.
First Reliance Holdings LLC: top product "Mortgage" is only 33.3% of 12 - multi-bucket mix. Timely 16.7% · relief 0%. Allegations, not findings.
- Diversified product mix
- -50% filings 2014 to 2026
CFPB relief outcome brief
CCDB company first-reliance-holdings-llc
0% relief · 16.7% timely · 12 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
First Reliance Holdings LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Reliance Holdings LLC's 12 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Reliance Holdings LLC complaint mix by product
- Mortgage 4 33.3% – 0% relief
- Checking or 3 25.0% – 0% relief
- Debt collection 3 25.0% – 0% relief
- Credit reporting 1 8.3% – 0% relief
- Payday loan 1 8.3% – 0% relief
How First Reliance Holdings LLC's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Checking or savings account | 3 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan | 1 |
Concentrated filing states for First Reliance Holdings LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- SC
- 50% of this company's filings
First Reliance Holdings LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2014
Top States
| State | Complaints |
|---|---|
| SC | 6 |
| TN | 2 |
| CT | 1 |
| IN | 1 |
| TX | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 2 |
| Problem caused by your funds being low | 2 |
| Communication tactics | 2 |
| Closing an account | 1 |
| Improper use of your report | 1 |
| Can't contact lender | 1 |
| Took or threatened to take negative or legal action | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
| 2022 | 1 | 0% |
| 2024 | 2 | 0% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
First Reliance Holdings LLC spreads across product buckets
First Reliance Holdings LLC's 12 logged complaints stay concentrated: only 6 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-03-23.
First Reliance Holdings LLC answers 16.7% of complaints inside the CFPB's tracked window and closes 8.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Reliance Holdings LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Reliance Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 16.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Reliance Holdings LLC (16.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix