CFPB · Single-product concentration
Habitat for Humanity International, Inc.
84 CFPB complaints · 84.5% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Habitat for Humanity International, Inc.: 84.5% of 84 CFPB complaints sit in "Mortgage". Timely 98.8% · relief 6%. Allegations, not findings.
- Single-product concentration
- +33.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company habitat-for-humanity-international-inc
6% relief · 98.8% timely · 84 filings · Mortgage
Same-product relief peers
Nearest relief peer: Caliber Home Loans, Inc. (6.1% relief)
Habitat for Humanity International, Inc. closes 6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Habitat for Humanity International, Inc.'s 84 filings include narrative text
46.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Habitat for Humanity International, Inc. complaint mix by product
- Mortgage 71 84.5% – 7% relief
- Credit reporting 4 4.8% – 0% relief
- Credit reporting, 4 4.8% – 0% relief
- Debt collection 3 3.6% – 0% relief
- Payday loan, 1 1.2% – 0% relief
- Credit card 1 1.2% – 0% relief
How Habitat for Humanity International, Inc.'s 84 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 71 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card | 1 |
Where Habitat for Humanity International, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 20.2% of this company's filings
Habitat for Humanity International, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +33.3% vs 2012
Top States
| State | Complaints |
|---|---|
| TX | 17 |
| FL | 15 |
| GA | 7 |
| PA | 6 |
| NC | 5 |
| AL | 4 |
| TN | 4 |
| MN | 3 |
| CA | 2 |
| MI | 2 |
| SC | 2 |
| MS | 2 |
| MO | 2 |
| IL | 1 |
| OH | 1 |
| NE | 1 |
| OK | 1 |
| NY | 1 |
| IN | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 17 |
| Trouble during payment process | 16 |
| Struggling to pay mortgage | 14 |
| Loan modification,collection,foreclosure | 10 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Incorrect information on your report | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Closing on a mortgage | 2 |
| Settlement process and costs | 2 |
| Application, originator, mortgage broker | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Problem with additional add-on products or services | 1 |
| Fees or interest | 1 |
| Improper use of your report | 1 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 66.7% |
| 2013 | 2 | 100% |
| 2014 | 9 | 100% |
| 2015 | 4 | 100% |
| 2016 | 10 | 100% |
| 2017 | 7 | 100% |
| 2018 | 9 | 100% |
| 2019 | 5 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 7 | 100% |
| 2023 | 6 | 100% |
| 2024 | 5 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Habitat for Humanity International, Inc. filings cluster in one product
Habitat for Humanity International, Inc.'s 84 logged complaints stay concentrated: only 26 states show a filing. 46.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-11.
Habitat for Humanity International, Inc. answers 98.8% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Habitat for Humanity International, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Habitat for Humanity International, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 84.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Habitat for Humanity International, Inc. (98.8% timely; 6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration