2026 data Public-data reference. official source

HABITAT FOR HUMANITY INTERNATIONAL, INC.

63 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

63 consumer complaints filed with the CFPB

This profile shows HABITAT FOR HUMANITY INTERNATIONAL, INC.'s complaint history from CFPB public records. 63 consumers have filed complaints since 2012. The company has a 98.4% timely response rate and has provided relief in 6.3% of cases.

63
Total Complaints
98.4%
Timely Response
12.7%
Disputed
6.3%
Relief Provided
26
States Active
2012
Since

Total complaints

63

Filed since 2012

Timely response

98.4%

CFPB-tracked response window

Relief rate

6.3%

Closed with monetary or non-monetary relief

Timely response rate 98.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.3%
Industry median

Share closed with monetary or non-monetary relief.

HABITAT FOR HUMANITY INTERNATIONAL, INC. complaint mix by product

Total complaints: 63

HABITAT FOR HUMANITY INTERNATIONAL, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 63 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 53 complaints (84.1%), resolution 7.5% Mortgage 84.1% Credit reporting: 4 complaints (6.3%), resolution 0.0% Credit reporting 6.3% Credit reporting,: 3 complaints (4.8%), resolution 0.0% Debt collection: 2 complaints (3.2%), resolution 0.0% Payday loan,: 1 complaints (1.6%), resolution 0.0%
  • Mortgage 53 84.1% 8% relief
  • Credit reporting 4 6.3% 0% relief
  • Credit reporting, 3 4.8% 0% relief
  • Debt collection 2 3.2% 0% relief
  • Payday loan, 1 1.6% 0% relief

How HABITAT FOR HUMANITY INTERNATIONAL, INC.'s 63 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 53
Credit reporting or other personal consumer reports 4
Credit reporting, credit repair services, or other personal consumer reports 3
Debt collection 2
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
FL 11
TX 9
GA 7
PA 4
NC 4
TN 3
AL 3
MN 2
SC 2
MS 2
OH 1
MO 1
CA 1
MI 1
CO 1
AR 1
MD 1
NY 1
WI 1
OK 1

Top Issues

Issue Complaints
Loan servicing, payments, escrow account 16
Struggling to pay mortgage 11
Loan modification,collection,foreclosure 9
Trouble during payment process 8
Incorrect information on your report 4
Applying for a mortgage or refinancing an existing mortgage 3
Closing on a mortgage 2
Application, originator, mortgage broker 2
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a company's investigation into an existing issue 1
Problem with additional add-on products or services 1
Attempts to collect debt not owed 1
Improper use of your report 1
False statements or representation 1
Settlement process and costs 1

Yearly Trend

Year Complaints Timely
2012 3 66.7%
2013 2 100%
2014 9 100%
2015 4 100%
2016 8 100%
2017 5 100%
2018 4 100%
2019 2 100%
2020 2 100%
2021 4 100%
2022 3 100%
2023 5 100%
2024 5 100%
2025 5 100%
2026 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About HABITAT FOR HUMANITY INTERNATIONAL, INC.

HABITAT FOR HUMANITY INTERNATIONAL, INC. has accumulated 63 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 18 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, HABITAT FOR HUMANITY INTERNATIONAL, INC. reports a 98.4% timely-response rate and has closed 90.5% of cases with a written explanation to the consumer. 6.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HABITAT FOR HUMANITY INTERNATIONAL, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does HABITAT FOR HUMANITY INTERNATIONAL, INC. have?

HABITAT FOR HUMANITY INTERNATIONAL, INC. has received 63 consumer complaints filed with the Consumer Financial Protection Bureau.

Does HABITAT FOR HUMANITY INTERNATIONAL, INC. respond to complaints on time?

HABITAT FOR HUMANITY INTERNATIONAL, INC. has a 98.4% timely response rate to CFPB complaints.

What is the most common complaint about HABITAT FOR HUMANITY INTERNATIONAL, INC.?

The most common issue reported against HABITAT FOR HUMANITY INTERNATIONAL, INC. is "Loan servicing, payments, escrow account" in the "Mortgage" product category.

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