Habitat for Humanity International, Inc.
84 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Habitat for Humanity International, Inc. complaint mix by product
- Mortgage 71 84.5% – 7% relief
- Credit reporting 4 4.8% – 0% relief
- Credit reporting, 4 4.8% – 0% relief
- Debt collection 3 3.6% – 0% relief
- Payday loan, 1 1.2% – 0% relief
- Credit card 1 1.2% – 0% relief
How Habitat for Humanity International, Inc.'s 84 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 71 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 17 |
| FL | 15 |
| GA | 7 |
| PA | 6 |
| NC | 5 |
| AL | 4 |
| TN | 4 |
| MN | 3 |
| CA | 2 |
| MI | 2 |
| SC | 2 |
| MS | 2 |
| MO | 2 |
| IL | 1 |
| OH | 1 |
| NE | 1 |
| OK | 1 |
| NY | 1 |
| IN | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 17 |
| Trouble during payment process | 16 |
| Struggling to pay mortgage | 14 |
| Loan modification,collection,foreclosure | 10 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Incorrect information on your report | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Closing on a mortgage | 2 |
| Settlement process and costs | 2 |
| Application, originator, mortgage broker | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Problem with additional add-on products or services | 1 |
| Fees or interest | 1 |
| Improper use of your report | 1 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 66.7% |
| 2013 | 2 | 100% |
| 2014 | 9 | 100% |
| 2015 | 4 | 100% |
| 2016 | 10 | 100% |
| 2017 | 7 | 100% |
| 2018 | 9 | 100% |
| 2019 | 5 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 7 | 100% |
| 2023 | 6 | 100% |
| 2024 | 5 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Habitat for Humanity International, Inc.
Habitat for Humanity International, Inc.'s 84 logged complaints stay concentrated: only 26 states show a filing on record. 46.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-05-11.
Habitat for Humanity International, Inc. answers 98.8% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Habitat for Humanity International, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Habitat for Humanity International, Inc. have?
84, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Habitat for Humanity International, Inc. respond to complaints on time?
98.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Habitat for Humanity International, Inc.?
"Loan servicing, payments, escrow account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.