First Consumers Financial LLC
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Consumers Financial LLC complaint mix by product
- Debt collection 4 30.8% – 0% relief
- Credit reporting 3 23.1% – 0% relief
- Credit reporting, 2 15.4% – 50% relief
- Vehicle loan 2 15.4% – 0% relief
- Payday loan, 1 7.7% – 0% relief
- Payday loan, 1 7.7% – 0% relief
How First Consumers Financial LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| LA | 8 |
| MS | 2 |
| TN | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 2 |
| Written notification about debt | 2 |
| Struggling to pay your loan | 1 |
| Charged fees or interest you didn't expect | 1 |
| Electronic communications | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2020 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About First Consumers Financial LLC
First Consumers Financial LLC's 13 logged complaints stay concentrated: only 4 states show a filing on record. Only 38.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2017 through 2026-03-01.
First Consumers Financial LLC answers 92.3% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Consumers Financial LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does First Consumers Financial LLC have?
13, per the CFPB's public complaint count for this company (see the full breakdown above).
Does First Consumers Financial LLC respond to complaints on time?
92.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about First Consumers Financial LLC?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.