CFPB · Diversified product mix
First Consumers Financial LLC
13 CFPB complaints · diversified mix (top product 30.8%) · top issue Incorrect information on your report.
First Consumers Financial LLC: top product "Debt collection" is only 30.8% of 13 - multi-bucket mix. Timely 92.3% · relief 7.7%. Allegations, not findings.
- Diversified product mix
- 0% filings 2017 to 2026
CFPB relief outcome brief
CCDB company first-consumers-financial-llc
7.7% relief · 92.3% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: Acima Credit, LLC (7.7% relief)
First Consumers Financial LLC closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 13 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Consumers Financial LLC complaint mix by product
- Debt collection 4 30.8% – 0% relief
- Credit reporting 3 23.1% – 0% relief
- Credit reporting, 2 15.4% – 50% relief
- Vehicle loan 2 15.4% – 0% relief
- Payday loan, 1 7.7% – 0% relief
- Payday loan, 1 7.7% – 0% relief
How First Consumers Financial LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for First Consumers Financial LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 61.5% of this company's filings
First Consumers Financial LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| LA | 8 |
| MS | 2 |
| TN | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 2 |
| Written notification about debt | 2 |
| Struggling to pay your loan | 1 |
| Charged fees or interest you didn't expect | 1 |
| Electronic communications | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2020 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
First Consumers Financial LLC spreads across product buckets
First Consumers Financial LLC's 13 logged complaints stay concentrated: only 4 states show a filing. Only 38.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-03-01.
First Consumers Financial LLC answers 92.3% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Consumers Financial LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Consumers Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Consumers Financial LLC (92.3% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix