CFPB · Single-product concentration
First Community Mortgage, Inc.
47 CFPB complaints · 85.1% in "Mortgage" · top issue Trouble during payment process.
First Community Mortgage, Inc.: 85.1% of 47 CFPB complaints sit in "Mortgage". Timely 97.9% · relief 6.4%. Allegations, not findings.
- Single-product concentration
- +50% filings 2015 to 2026
CFPB relief outcome brief
CCDB company first-community-mortgage-inc
6.4% relief · 97.9% timely · 47 filings · Mortgage
Same-product relief peers
Nearest relief peer: Servicemac, LLC (6.4% relief)
First Community Mortgage, Inc. closes 6.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of First Community Mortgage, Inc.'s 47 filings include narrative text
59.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Community Mortgage, Inc. complaint mix by product
- Mortgage 40 85.1% – 8% relief
- Credit reporting, 4 8.5% – 0% relief
- Debt collection 1 2.1% – 0% relief
- Credit reporting 1 2.1% – 0% relief
- Bank account 1 2.1% – 0% relief
How First Community Mortgage, Inc.'s 47 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 40 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Bank account or service | 1 |
Where First Community Mortgage, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 23.4% of this company's filings
First Community Mortgage, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +50% vs 2015
Top States
| State | Complaints |
|---|---|
| TN | 11 |
| FL | 7 |
| GA | 5 |
| MI | 4 |
| MO | 2 |
| VA | 2 |
| CO | 2 |
| AL | 2 |
| IL | 2 |
| WI | 1 |
| KS | 1 |
| CA | 1 |
| NC | 1 |
| TX | 1 |
| IN | 1 |
| WV | 1 |
| DC | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 17 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Struggling to pay mortgage | 5 |
| Loan servicing, payments, escrow account | 5 |
| Closing on a mortgage | 4 |
| Improper use of your report | 3 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 1 |
| Making/receiving payments, sending money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 5 | 100% |
| 2018 | 3 | 66.7% |
| 2019 | 2 | 100% |
| 2020 | 3 | 100% |
| 2021 | 6 | 100% |
| 2022 | 8 | 100% |
| 2023 | 2 | 100% |
| 2024 | 6 | 100% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
First Community Mortgage, Inc. filings cluster in one product
First Community Mortgage, Inc.'s 47 logged complaints stay concentrated: only 18 states show a filing. 59.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-04-14.
First Community Mortgage, Inc. answers 97.9% of complaints inside the CFPB's tracked window and closes 91.5% with a written explanation. 6.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Community Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for First Community Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 47.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for First Community Mortgage, Inc. (97.9% timely; 6.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration