Total complaints
23
Filed since 2021
2026 data Public-data reference. official source
Finmax Smart Capital LLC
23 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
23 consumer complaints filed with the CFPB
This profile shows Finmax Smart Capital LLC's complaint history from CFPB public records. 23 consumers have filed complaints since 2021. The company has a 95.7% timely response rate and has provided relief in 26.1% of cases.
23
Total Complaints
95.7%
Timely Response
0%
Disputed
26.1%
Relief Provided
12
States Active
2021
Since
Timely response
95.7%
CFPB-tracked response window
Relief rate
26.1%
Closed with monetary or non-monetary relief
Timely response rate 95.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 26.1%
Industry median
Share closed with monetary or non-monetary relief.
Finmax Smart Capital LLC complaint mix by product
- Debt collection 23 100.0% – 26% relief
How Finmax Smart Capital LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
Top States
| State | Complaints |
|---|---|
| TX | 5 |
| AZ | 3 |
| OH | 3 |
| AL | 2 |
| TN | 2 |
| PA | 2 |
| MN | 1 |
| NY | 1 |
| GA | 1 |
| KS | 1 |
| MO | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 14 |
| Took or threatened to take negative or legal action | 3 |
| Attempts to collect debt not owed | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Written notification about debt | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 2 | 100% |
| 2022 | 4 | 100% |
| 2023 | 4 | 100% |
| 2024 | 5 | 80% |
| 2025 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Finmax Smart Capital LLC
Finmax Smart Capital LLC has accumulated 23 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2025-12-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Finmax Smart Capital LLC reports a 95.7% timely-response rate and has closed 73.9% of cases with a written explanation to the consumer. 26.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Finmax Smart Capital LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Finmax Smart Capital LLC have?
Finmax Smart Capital LLC has received 23 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Finmax Smart Capital LLC respond to complaints on time?
Finmax Smart Capital LLC has a 95.7% timely response rate to CFPB complaints.
What is the most common complaint about Finmax Smart Capital LLC?
The most common issue reported against Finmax Smart Capital LLC is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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