CFPB · Mid-pack CFPB posture
Family Choice Financial, Inc.
25 CFPB complaints · 5 states · top issue Took or threatened to take negative or legal action.
Family Choice Financial, Inc. has 25 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +700% filings 2017 to 2026
CFPB relief outcome brief
CCDB company family-choice-financial-inc
0% relief · 100% timely · 25 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Family Choice Financial, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 25 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Family Choice Financial, Inc. complaint mix by product
- Debt collection 10 40.0% – 0% relief
- Credit reporting 7 28.0% – 0% relief
- Payday loan, 4 16.0% – 0% relief
- Payday loan, 3 12.0% – 0% relief
- Credit reporting, 1 4.0% – 0% relief
How Family Choice Financial, Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 10 |
| Credit reporting or other personal consumer reports | 7 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Family Choice Financial, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MS
- 68% of this company's filings
Family Choice Financial, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +700% vs 2017
Top States
| State | Complaints |
|---|---|
| MS | 17 |
| TN | 3 |
| LA | 3 |
| TX | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 5 |
| Problem with a company's investigation into an existing problem | 4 |
| Incorrect information on your report | 3 |
| Struggling to pay your loan | 3 |
| Problem when making payments | 2 |
| False statements or representation | 2 |
| Improper use of your report | 1 |
| Attempts to collect debt not owed | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Communication tactics | 1 |
| Getting the loan | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2021 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 4 | 100% |
| 2025 | 9 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Family Choice Financial, Inc.
Family Choice Financial, Inc.'s 25 logged complaints stay concentrated: only 5 states show a filing. Only 32% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-05-09.
Family Choice Financial, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Family Choice Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Family Choice Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Family Choice Financial, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture