CFPB · Single-product concentration
Falls Collection Service Inc.
47 CFPB complaints · 93.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Falls Collection Service Inc.: 93.6% of 47 CFPB complaints sit in "Debt collection". Timely 91.5% · relief 2.1%. Allegations, not findings.
- Single-product concentration
- +33.3% filings 2015 to 2024
CFPB relief outcome brief
CCDB company falls-collection-service-inc
2.1% relief · 91.5% timely · 47 filings · Debt collection
Same-product relief peers
Nearest relief peer: R & B Corporation of Virginia (2.1% relief)
Falls Collection Service Inc. closes 2.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Falls Collection Service Inc.'s 47 filings include narrative text
40.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Falls Collection Service Inc. complaint mix by product
- Debt collection 44 93.6% – 2% relief
- Credit reporting, 2 4.3% – 0% relief
- Credit reporting 1 2.1% – 0% relief
How Falls Collection Service Inc.'s 47 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 44 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Falls Collection Service Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 44.7% of this company's filings
Falls Collection Service Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 4
- +33.3% vs 2015
Top States
| State | Complaints |
|---|---|
| IL | 21 |
| WI | 18 |
| CA | 4 |
| TX | 2 |
| GA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 13 |
| Written notification about debt | 10 |
| Disclosure verification of debt | 8 |
| False statements or representation | 5 |
| Took or threatened to take negative or legal action | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Incorrect information on your report | 2 |
| Communication tactics | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 0% |
| 2016 | 11 | 90.9% |
| 2017 | 13 | 100% |
| 2018 | 4 | 100% |
| 2019 | 3 | 100% |
| 2020 | 4 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Falls Collection Service Inc. filings cluster in one product
Falls Collection Service Inc.'s 47 logged complaints stay concentrated: only 6 states show a filing. 40.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-08-31.
Falls Collection Service Inc. answers 91.5% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 2.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Falls Collection Service Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Falls Collection Service Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 47.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Falls Collection Service Inc. (91.5% timely; 2.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration