CFPB · Mid-pack CFPB posture

Expert Credit Sweeps

42 CFPB complaints · 20 states · top issue Incorrect information on your report.

42 CFPB complaints

Expert Credit Sweeps has 42 consumer complaints in the CFPB public database. Timely response is 7.1%; 2.4% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +1600% filings 2018 to 2026

CFPB relief outcome brief

CCDB company expert-credit-sweeps

2.4% relief · 7.1% timely · 42 filings · Credit reporting or other personal consumer reports

Nearest relief peer: CarMax, Inc. (2.2% relief)

Expert Credit Sweeps (this)2.4%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Expert Credit Sweeps and nearest filing-volume peers

Expert Credit Sweeps closes 2.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 42 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 7.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Expert Credit Sweeps complaint mix by product

Total complaints: 42

Expert Credit Sweeps complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 42 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 28 complaints (66.7%), resolution 0.0% Credit reporting 66.7% Credit reporting,: 11 complaints (26.2%), resolution 9.1% Credit reporting, 26.2% Debt collection: 3 complaints (7.1%), resolution 0.0% Debt collection 7.1%
  • Credit reporting 28 66.7% 0% relief
  • Credit reporting, 11 26.2% 9% relief
  • Debt collection 3 7.1% 0% relief

How Expert Credit Sweeps's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 28
Credit reporting, credit repair services, or other personal consumer reports 11
Debt collection 3

Where Expert Credit Sweeps complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
14.3% of this company's filings
CA6TX5PA4NV4IL3GA3FL2IN2

Expert Credit Sweeps rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
17
+1600% vs 2018
05101520 201820192020202120222023202420252026 17

Top States

State Complaints
CA 6
TX 5
PA 4
NV 4
IL 3
GA 3
FL 2
IN 2
MD 2
SC 1
NJ 1
OH 1
VA 1
MI 1
MA 1
DC 1
CO 1
NY 1
UT 1
WI 1

Top Issues

Issue Complaints
Incorrect information on your report 13
Improper use of your report 12
Fraud or scam 9
Problem with a company's investigation into an existing problem 5
Attempts to collect debt not owed 3

Yearly Trend

Year Complaints Timely
2018 1 100%
2019 2 50%
2020 2 0%
2021 2 50%
2022 4 0%
2023 1 0%
2024 4 0%
2025 9 0%
2026 17 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Expert Credit Sweeps

Expert Credit Sweeps's 42 logged complaints stay concentrated: only 20 states show a filing. Only 35.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2026-06-10.

Expert Credit Sweeps answers 7.1% of complaints inside the CFPB's tracked window and closes 4.8% with a written explanation. 2.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Expert Credit Sweeps.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Expert Credit Sweeps: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Expert Credit Sweeps (7.1% timely; 2.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture