Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD complaint mix by product
- Credit reporting 5 62.5% – 0% relief
- Credit reporting, 1 12.5% – 0% relief
- Credit card 1 12.5% – 0% relief
- Prepaid card 1 12.5% – 0% relief
How Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
| Prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 2 |
| TX | 2 |
| NY | 1 |
| PA | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3 |
| Incorrect information on your report | 2 |
| Trouble using your card | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem getting a card or closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 4 | 100% |
| 2024 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD
Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD's 8 logged complaints stay concentrated: only 5 states show a filing on record. Only 12.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2023 through 2024-05-13.
Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD have?
8, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Expanse Financial Technologies, Inc. f/k/a Prepaid Ventures, LTD?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.