CFPB · Single-product concentration

Executive Credit Management, Inc

31 CFPB complaints · 74.2% in "Debt collection" · top issue Attempts to collect debt not owed.

31 CFPB complaints

Executive Credit Management, Inc: 74.2% of 31 CFPB complaints sit in "Debt collection". Timely 16.1% · relief 25.8%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2024

CFPB relief outcome brief

CCDB company executive-credit-management-inc

25.8% relief · 16.1% timely · 31 filings · Debt collection

Nearest relief peer: Municipal Collections Services, Inc. (25.5% relief)

Executive Credit Management,…25.8%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Executive Credit Management, Inc and nearest filing-volume peers

Executive Credit Management, Inc closes 25.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Executive Credit Management, Inc's 31 filings include narrative text

48.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 16.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Executive Credit Management, Inc complaint mix by product

Total complaints: 31

Executive Credit Management, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 31 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 23 complaints (74.2%), resolution 26.1% Debt collection 74.2% Credit reporting,: 6 complaints (19.4%), resolution 33.3% Credit reporting, 19.4% Credit reporting: 1 complaints (3.2%), resolution 0.0% Credit card: 1 complaints (3.2%), resolution 0.0%
  • Debt collection 23 74.2% 26% relief
  • Credit reporting, 6 19.4% 33% relief
  • Credit reporting 1 3.2% 0% relief
  • Credit card 1 3.2% 0% relief

How Executive Credit Management, Inc's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 23
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 1
Credit card or prepaid card 1

Where Executive Credit Management, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
29% of this company's filings
NJ9PA7MD4NY3TX2VA2IL1WA1

Executive Credit Management, Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2024
1
0% vs 2015
0246810 201520172018201920202021202220232024 1

Top States

State Complaints
NJ 9
PA 7
MD 4
NY 3
TX 2
VA 2
IL 1
WA 1
SC 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 10
Incorrect information on your report 4
Written notification about debt 4
Took or threatened to take negative or legal action 4
Problem with a credit reporting company's investigation into an existing problem 2
Disclosure verification of debt 2
Improper use of your report 2
False statements or representation 2
Communication tactics 1

Yearly Trend

Year Complaints Timely
2015 1 0%
2017 4 0%
2018 4 0%
2019 3 0%
2020 6 16.7%
2021 9 33.3%
2022 1 0%
2023 2 50%
2024 1 0%

Source: CFPB Consumer Complaint Database

Executive Credit Management, Inc filings cluster in one product

Executive Credit Management, Inc's 31 logged complaints stay concentrated: only 9 states show a filing. 48.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-01-12.

Executive Credit Management, Inc answers 16.1% of complaints inside the CFPB's tracked window and closes 67.7% with a written explanation. 25.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Executive Credit Management, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Executive Credit Management, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Executive Credit Management, Inc (16.1% timely; 25.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration