CFPB · Single-product concentration

Estate Information Services, LLC

43 CFPB complaints · 88.4% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

43 CFPB complaints

Estate Information Services, LLC: 88.4% of 43 CFPB complaints sit in "Debt collection". Timely 83.7% · relief 14%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2026

CFPB relief outcome brief

CCDB company estate-information-services-llc

14% relief · 83.7% timely · 43 filings · Debt collection

Nearest relief peer: LendingPoint Holdings LLC (14% relief)

Estate Information Services,…14%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Estate Information Services, LLC and nearest filing-volume peers

Estate Information Services, LLC closes 14% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 43 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 83.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Estate Information Services, LLC complaint mix by product

Total complaints: 43

Estate Information Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 43 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 38 complaints (88.4%), resolution 10.5% Debt collection 88.4% Student loan: 3 complaints (7.0%), resolution 66.7% Student loan 7.0% Credit card: 1 complaints (2.3%), resolution 0.0% Credit reporting,: 1 complaints (2.3%), resolution 0.0%
  • Debt collection 38 88.4% 11% relief
  • Student loan 3 7.0% 67% relief
  • Credit card 1 2.3% 0% relief
  • Credit reporting, 1 2.3% 0% relief

How Estate Information Services, LLC's 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 38
Student loan 3
Credit card or prepaid card 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Estate Information Services, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
9.3% of this company's filings
TX4IN4PA3AZ3NY3FL3MI2MD2

Estate Information Services, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
2
0% vs 2013
024681012 201320142015201620172018201920202021202220242026 2

Top States

State Complaints
TX 4
IN 4
PA 3
AZ 3
NY 3
FL 3
MI 2
MD 2
OH 2
WI 1
NV 1
TN 1
WA 1
VA 1
OR 1
CT 1
CA 1
NJ 1
PR 1
GA 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 10
Attempts to collect debt not owed 8
Threatened to contact someone or share information improperly 4
Disclosure verification of debt 4
False statements or representation 4
Written notification about debt 3
Dealing with my lender or servicer 2
Communication tactics 2
Electronic communications 1
Problems when you are unable to pay 1
Taking/threatening an illegal action 1
Improper contact or sharing of info 1
Fees or interest 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 6 83.3%
2015 10 90%
2016 5 100%
2017 3 100%
2018 4 100%
2019 3 100%
2020 2 100%
2021 1 0%
2022 2 50%
2024 3 66.7%
2026 2 0%

Source: CFPB Consumer Complaint Database

Estate Information Services, LLC filings cluster in one product

Estate Information Services, LLC's 43 logged complaints stay concentrated: only 26 states show a filing. Only 23.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-05-15.

Estate Information Services, LLC answers 83.7% of complaints inside the CFPB's tracked window and closes 79.1% with a written explanation. 14% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Estate Information Services, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Estate Information Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Estate Information Services, LLC (83.7% timely; 14% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration