Total complaints
7
Filed since 2015
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows Envios de Valores La Nacional Corp.'s complaint history from CFPB public records. 7 consumers have filed complaints since 2015. The company has a 71.4% timely response rate and has provided relief in 28.6% of cases.
Total complaints
7
Filed since 2015
Timely response
71.4%
CFPB-tracked response window
Relief rate
28.6%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Envios de Valores La Nacional Corp.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 5 |
| Money transfers | 2 |
| State | Complaints |
|---|---|
| NY | 5 |
| NJ | 1 |
| Issue | Complaints |
|---|---|
| Money was not available when promised | 2 |
| Wrong amount charged or received | 2 |
| Fraud or scam | 2 |
| Other transaction problem | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Envios de Valores La Nacional Corp. has accumulated 7 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2021-11-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Envios de Valores La Nacional Corp. reports a 71.4% timely-response rate and has closed 57.1% of cases with a written explanation to the consumer. 28.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Money was not available when promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Envios de Valores La Nacional Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Envios de Valores La Nacional Corp. has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Envios de Valores La Nacional Corp. has a 71.4% timely response rate to CFPB complaints.
The most common issue reported against Envios de Valores La Nacional Corp. is "Money was not available when promised" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.