CFPB · Single-product concentration

Digital Currency Group Inc

4 CFPB complaints · 75% in "Money transfer, virtual currency, or money service" · top issue Money was not available when promised.

4 CFPB complaints

Digital Currency Group Inc: 75% of 4 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 25% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2023 to 2026

CFPB relief outcome brief

CCDB company digital-currency-group-inc

0% relief · 25% timely · 4 filings · Money transfer, virtual currency, or money service

Nearest relief peer: Early Warning Services, LLC (0% relief)

Digital Currency Group Inc (…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Digital Currency Group Inc and nearest filing-volume peers

Digital Currency Group Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 25.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Digital Currency Group Inc complaint mix by product

Total complaints: 4

Digital Currency Group Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 3 complaints (75.0%), resolution 0.0% Money transfer, 75.0% Debt collection: 1 complaints (25.0%), resolution 0.0% Debt collection 25.0%
  • Money transfer, 3 75.0% 0% relief
  • Debt collection 1 25.0% 0% relief

How Digital Currency Group Inc's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 3
Debt collection 1

Where Digital Currency Group Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
25% of this company's filings
NC1NJ1GA1NY1

Digital Currency Group Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2023
0.511.522.5 202320242026 1

Top States

State Complaints
NC 1
NJ 1
GA 1
NY 1

Top Issues

Issue Complaints
Money was not available when promised 1
Attempts to collect debt not owed 1
Other transaction problem 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2023 1 100%
2024 2 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Digital Currency Group Inc filings cluster in one product

Digital Currency Group Inc's 4 logged complaints stay concentrated: only 4 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-07.

Digital Currency Group Inc answers 25% of complaints inside the CFPB's tracked window and closes 25% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Digital Currency Group Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Digital Currency Group Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Digital Currency Group Inc (25% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration