CFPB · Single-product concentration
Creditors Collection Bureau, Inc.
17 CFPB complaints · 94.1% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Creditors Collection Bureau, Inc.: 94.1% of 17 CFPB complaints sit in "Debt collection". Timely 70.6% · relief 11.8%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2014 to 2018
CFPB relief outcome brief
CCDB company creditors-collection-bureau-inc
11.8% relief · 70.6% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Vision Financial Corp. (11.9% relief)
Creditors Collection Bureau, Inc. closes 11.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Creditors Collection Bureau, Inc. complaint mix by product
- Debt collection 16 94.1% – 13% relief
- Credit reporting 1 5.9% – 0% relief
How Creditors Collection Bureau, Inc.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Credit reporting | 1 |
Concentrated filing states for Creditors Collection Bureau, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 64.7% of this company's filings
Creditors Collection Bureau, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 2
- -33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 11 |
| NC | 3 |
| NY | 1 |
| IN | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 6 |
| Disclosure verification of debt | 4 |
| Attempts to collect debt not owed | 3 |
| Communication tactics | 2 |
| Incorrect information on credit report | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 5 | 20% |
| 2016 | 3 | 100% |
| 2017 | 4 | 100% |
| 2018 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Creditors Collection Bureau, Inc. filings cluster in one product
Creditors Collection Bureau, Inc.'s 17 logged complaints stay concentrated: only 5 states show a filing. Only 23.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2018-12-19.
Creditors Collection Bureau, Inc. answers 70.6% of complaints inside the CFPB's tracked window and closes 82.4% with a written explanation. 11.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditors Collection Bureau, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Creditors Collection Bureau, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 70.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Creditors Collection Bureau, Inc. (70.6% timely; 11.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration