Total complaints
15
Filed since 2014
2026 data Public-data reference. official source
Creditors Collection Bureau, Inc.
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows Creditors Collection Bureau, Inc.'s complaint history from CFPB public records. 15 consumers have filed complaints since 2014. The company has a 66.7% timely response rate and has provided relief in 13.3% of cases.
15
Total Complaints
66.7%
Timely Response
20%
Disputed
13.3%
Relief Provided
5
States Active
2014
Since
Timely response
66.7%
CFPB-tracked response window
Relief rate
13.3%
Closed with monetary or non-monetary relief
Timely response rate 66.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 13.3%
Industry median
Share closed with monetary or non-monetary relief.
Creditors Collection Bureau, Inc. complaint mix by product
- Debt collection 14 93.3% – 14% relief
- Credit reporting 1 6.7% – 0% relief
How Creditors Collection Bureau, Inc.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 9 |
| NC | 3 |
| NY | 1 |
| GA | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 5 |
| Disclosure verification of debt | 4 |
| Communication tactics | 2 |
| Attempts to collect debt not owed | 2 |
| Incorrect information on credit report | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 5 | 20% |
| 2016 | 2 | 100% |
| 2017 | 4 | 100% |
| 2018 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Creditors Collection Bureau, Inc.
Creditors Collection Bureau, Inc. has accumulated 15 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2018-01-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Creditors Collection Bureau, Inc. reports a 66.7% timely-response rate and has closed 80% of cases with a written explanation to the consumer. 13.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 20% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Creditors Collection Bureau, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Creditors Collection Bureau, Inc. have?
Creditors Collection Bureau, Inc. has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Creditors Collection Bureau, Inc. respond to complaints on time?
Creditors Collection Bureau, Inc. has a 66.7% timely response rate to CFPB complaints.
What is the most common complaint about Creditors Collection Bureau, Inc.?
The most common issue reported against Creditors Collection Bureau, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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