CFPB · Single-product concentration

Creditors Bureau Associates

632 CFPB complaints · 81.6% in "Debt collection" · top issue Attempts to collect debt not owed.

632 CFPB complaints

Creditors Bureau Associates: 81.6% of 632 CFPB complaints sit in "Debt collection". Timely 99.7% · relief 2.5%. Allegations, not findings.

  • Single-product concentration
  • +1350% filings 2014 to 2026

CFPB relief outcome brief

CCDB company creditors-bureau-associates

2.5% relief · 99.7% timely · 632 filings · Debt collection

Nearest relief peer: Forster & Garbus LLP (2.5% relief)

Creditors Bureau Associates …2.5%Avant Credit Corporation2.1%First Advantage LNS Inc.63.1%SinglePoint GI0%Goal Structured Solutions, L…0%
Closed-with-relief % among Creditors Bureau Associates and nearest filing-volume peers

Creditors Bureau Associates closes 2.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 632 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Creditors Bureau Associates complaint mix by product

Total complaints: 632

Creditors Bureau Associates complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 632 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 516 complaints (81.6%), resolution 2.5% Debt collection 81.6% Credit reporting,: 60 complaints (9.5%), resolution 5.0% Credit reporting, 9.5% Credit reporting: 52 complaints (8.2%), resolution 0.0% Credit reporting 8.2% Checking or: 2 complaints (0.3%), resolution 0.0% Student loan: 1 complaints (0.2%), resolution 0.0% Credit reporting: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 516 81.6% 3% relief
  • Credit reporting, 60 9.5% 5% relief
  • Credit reporting 52 8.2% 0% relief
  • Checking or 2 0.3% 0% relief
  • Student loan 1 0.2% 0% relief
  • Credit reporting 1 0.2% 0% relief

How Creditors Bureau Associates's 632 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 516
Credit reporting, credit repair services, or other personal consumer reports 60
Credit reporting or other personal consumer reports 52
Checking or savings account 2
Student loan 1
Credit reporting 1

Concentrated filing states for Creditors Bureau Associates

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
70.7% of this company's filings
GA447AL43NC41FL24TN12SC11TX11AZ5

Creditors Bureau Associates rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
58
+1350% vs 2014
050100150 2014201620182020202220242026 58

Top States

State Complaints
GA 447
AL 43
NC 41
FL 24
TN 12
SC 11
TX 11
AZ 5
LA 5
MI 4
OH 4
CA 4
MS 4
MN 3
CO 2
VI 2
MO 2
NJ 2
VA 2
KS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 250
Written notification about debt 111
Incorrect information on your report 54
Took or threatened to take negative or legal action 54
False statements or representation 50
Improper use of your report 23
Problem with a credit reporting company's investigation into an existing problem 23
Cont'd attempts collect debt not owed 23
Communication tactics 15
Problem with a company's investigation into an existing problem 10
Threatened to contact someone or share information improperly 8
Disclosure verification of debt 3
Electronic communications 2
Problem with fraud alerts or security freezes 2
Problem with a lender or other company charging your account 1
Struggling to repay your loan 1
Incorrect information on credit report 1
Problem caused by your funds being low 1

Yearly Trend

Year Complaints Timely
2014 4 75%
2015 1 100%
2016 17 100%
2017 15 93.3%
2018 21 100%
2019 13 100%
2020 33 100%
2021 99 100%
2022 79 100%
2023 59 100%
2024 102 100%
2025 131 100%
2026 58 100%

Source: CFPB Consumer Complaint Database

Creditors Bureau Associates filings cluster in one product

Creditors Bureau Associates's 632 logged complaints stay concentrated: only 23 states show a filing. Only 37.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-25.

Creditors Bureau Associates answers 99.7% of complaints inside the CFPB's tracked window and closes 97.3% with a written explanation. 2.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditors Bureau Associates.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Creditors Bureau Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Creditors Bureau Associates (99.7% timely; 2.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration