CFPB · Narrative-heavy record
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.
12 CFPB complaints · 58.3% with narratives · top issue Took or threatened to take negative or legal action.
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.: 58.3% of 12 filings include consumer narratives. Timely 33.3% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2017 to 2026
CFPB relief outcome brief
CCDB company creditmax-collection-agency-inc-d-b-a-creditmax-inc
0% relief · 33.3% timely · 12 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s 12 filings include narrative text
58.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. complaint mix by product
- Debt collection 8 66.7% – 0% relief
- Credit reporting, 2 16.7% – 0% relief
- Vehicle loan 2 16.7% – 0% relief
How Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Vehicle loan or lease | 2 |
Concentrated filing states for Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 66.7% of this company's filings
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| IN | 8 |
| OH | 2 |
| PA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 5 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 1 |
| Repossession | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Getting a loan or lease | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2019 | 3 | 33.3% |
| 2021 | 1 | 100% |
| 2022 | 1 | 0% |
| 2023 | 1 | 100% |
| 2025 | 4 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s narrative-rich complaint ledger
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s 12 logged complaints stay concentrated: only 4 states show a filing. 58.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-05-30.
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. answers 33.3% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. (33.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record