Total complaints
9
Filed since 2017
2026 data Public-data reference. official source
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s complaint history from CFPB public records. 9 consumers have filed complaints since 2017. The company has a 44.4% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
44.4%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2017
Since
Timely response
44.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 44.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. complaint mix by product
- Debt collection 5 55.6% – 0% relief
- Vehicle loan 2 22.2% – 0% relief
- Credit reporting, 2 22.2% – 0% relief
How Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Vehicle loan or lease | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| IN | 6 |
| OH | 2 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Getting a loan or lease | 1 |
| Communication tactics | 1 |
| Repossession | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2019 | 3 | 33.3% |
| 2021 | 1 | 100% |
| 2022 | 1 | 0% |
| 2023 | 1 | 100% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. has accumulated 9 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-11-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. reports a 44.4% timely-response rate and has closed 77.8% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. have?
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. respond to complaints on time?
Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. has a 44.4% timely response rate to CFPB complaints.
What is the most common complaint about Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.?
The most common issue reported against Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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