Credible Labs Inc.
37 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credible Labs Inc. complaint mix by product
- Payday loan, 8 21.6% – 25% relief
- Credit reporting, 8 21.6% – 13% relief
- Payday loan, 6 16.2% – 17% relief
- Credit reporting 5 13.5% – 20% relief
- Mortgage 5 13.5% – 20% relief
- Student loan 4 10.8% – 50% relief
- Debt or 1 2.7% – 0% relief
How Credible Labs Inc.'s 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Credit reporting or other personal consumer reports | 5 |
| Mortgage | 5 |
| Student loan | 4 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| VA | 4 |
| OH | 3 |
| IL | 3 |
| NC | 3 |
| CA | 3 |
| NJ | 3 |
| DC | 2 |
| NY | 2 |
| AZ | 2 |
| PA | 2 |
| DE | 2 |
| SC | 1 |
| NV | 1 |
| OR | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 8 |
| Getting the loan | 6 |
| Getting a line of credit | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Incorrect information on your report | 4 |
| Getting a loan | 3 |
| Didn't provide services promised | 1 |
| Dealing with your lender or servicer | 1 |
| Loan payment wasn't credited to your account | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 0% |
| 2021 | 9 | 100% |
| 2022 | 5 | 100% |
| 2023 | 6 | 83.3% |
| 2024 | 7 | 100% |
| 2025 | 4 | 75% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Credible Labs Inc.
Credible Labs Inc.'s 37 logged complaints stay concentrated: only 16 states show a filing on record. 48.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2026-01-13.
Credible Labs Inc. answers 89.2% of complaints inside the CFPB's tracked window and closes 78.4% with a written explanation. 21.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credible Labs Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Credible Labs Inc. have?
37, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Credible Labs Inc. respond to complaints on time?
89.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Credible Labs Inc.?
"Improper use of your report", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.