2026 data Public-data reference. official source

CRED Technologies dba cred.ai

26 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

26 consumer complaints filed with the CFPB

This profile shows CRED Technologies dba cred.ai's complaint history from CFPB public records. 26 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 15.4% of cases.

26
Total Complaints
100%
Timely Response
0%
Disputed
15.4%
Relief Provided
15
States Active
2021
Since

Total complaints

26

Filed since 2021

Timely response

100%

CFPB-tracked response window

Relief rate

15.4%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.4%
Industry median

Share closed with monetary or non-monetary relief.

CRED Technologies dba cred.ai complaint mix by product

Total complaints: 26

CRED Technologies dba cred.ai complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 26 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 10 complaints (38.5%), resolution 0.0% Credit card 38.5% Checking or: 9 complaints (34.6%), resolution 33.3% Checking or 34.6% Credit card: 5 complaints (19.2%), resolution 20.0% Credit card 19.2% Credit reporting,: 1 complaints (3.8%), resolution 0.0% Money transfer,: 1 complaints (3.8%), resolution 0.0%
  • Credit card 10 38.5% 0% relief
  • Checking or 9 34.6% 33% relief
  • Credit card 5 19.2% 20% relief
  • Credit reporting, 1 3.8% 0% relief
  • Money transfer, 1 3.8% 0% relief

How CRED Technologies dba cred.ai's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card 10
Checking or savings account 9
Credit card or prepaid card 5
Credit reporting, credit repair services, or other personal consumer reports 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
CA 6
NC 3
TX 3
AZ 2
FL 2
ID 1
IL 1
NY 1
UT 1
OH 1
MO 1
NV 1
AL 1
WA 1
KS 1

Top Issues

Issue Complaints
Problem with a purchase shown on your statement 6
Managing an account 6
Other features, terms, or problems 3
Closing an account 2
Closing your account 2
Unexpected or other fees 1
Incorrect information on your report 1
Fraud or scam 1
Trouble using your card 1
Problem with a lender or other company charging your account 1
Advertising and marketing, including promotional offers 1
Getting a credit card 1

Yearly Trend

Year Complaints Timely
2021 2 100%
2022 4 100%
2023 7 100%
2024 10 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CRED Technologies dba cred.ai

CRED Technologies dba cred.ai has accumulated 26 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-02-18, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CRED Technologies dba cred.ai reports a 100% timely-response rate and has closed 84.6% of cases with a written explanation to the consumer. 15.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Problem with a purchase shown on your statement".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CRED Technologies dba cred.ai: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CRED Technologies dba cred.ai have?

CRED Technologies dba cred.ai has received 26 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CRED Technologies dba cred.ai respond to complaints on time?

CRED Technologies dba cred.ai has a 100% timely response rate to CFPB complaints.

What is the most common complaint about CRED Technologies dba cred.ai?

The most common issue reported against CRED Technologies dba cred.ai is "Problem with a purchase shown on your statement" in the "Credit card" product category.

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